Central Applications Engineer

$97,060 - $133,458/Yr

Analog Devices - San Jose, CA

Full-time - Entry Level

San Jose, CA

10,001+ employees

Computer and Electronic Product Manufacturing

About the position

The Central Applications Engineer at Analog Devices (ADI) is responsible for providing advanced technical support post-sale, ensuring the proper installation, configuration, and ongoing functionality of the company's products in customer environments. This role involves collaboration with sales and customer teams to troubleshoot issues, optimize system integration, and manage the product lifecycle, ultimately driving product success and customer satisfaction.

Responsibilities

• Lead the installation and configuration of the company's products, ensuring proper setup according to customer specifications.
• Diagnose and resolve complex technical issues during and after installation, ensuring minimal downtime.
• Oversee the integration of products with customer systems and infrastructure, ensuring seamless compatibility.
• Interpret technical documentation and specifications to ensure products meet customer performance expectations.
• Provide ongoing product lifecycle management, addressing maintenance, upgrades, and emerging issues.
• Collaborate with sales teams to provide technical consultation and customer feedback.

Requirements

• Master's Degree in Electrical Engineering, Computer Science, or a related field preferred.
• 2+ years of experience in technical support, product engineering, or a related field.
• Experience in system integration and troubleshooting within technical environments.
• Expertise in product installation, configuration, and system integration.
• Strong troubleshooting skills for both hardware and software issues.
• Ability to understand and interpret technical documentation and product specifications.
• Knowledge of product lifecycle management, including post-installation support and maintenance.
• Excellent communication skills, able to explain complex technical concepts to both technical and non-technical stakeholders.

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401k
• Paid vacation
• Paid holidays
• Sick time
• Discretionary performance-based bonus