Central Office Clerk

Associated Grocers Of New England - Pembroke, NH

Full-time

Pembroke, NH

Merchant Wholesalers, Nondurable Goods

About the position

The Central Office Clerk position at Associated Grocers of New England involves a variety of administrative and operational responsibilities aimed at supporting warehouse operations and ensuring efficient processing of customer documents. The role requires maintaining and updating filing and database systems, which is crucial for the organization and retrieval of information. The clerk will be responsible for printing and sorting customer documents, including invoices and statements, to ensure timely delivery. This position also involves creating purchase orders and managing the receiving schedule using a dock scheduler program, which requires operational knowledge to maintain efficient inbound processes. Effective communication is a key aspect of this role, as the clerk will interact with customers, employees, and other individuals to answer questions and provide support. The position also entails ensuring that all necessary equipment and supplies are available for warehouse operations, identifying deficiencies in adherence to job methods, and reporting these to the appropriate personnel. The clerk will assist warehouse personnel as needed and ensure accurate data entry and processing to support various warehouse processes. In addition to these responsibilities, the Central Office Clerk will operate various office machines, such as photocopiers, scanners, and fax machines, and will fulfill batch orders by organizing order stickers for order selectors. The role may also include other duties as assigned or required, making it a dynamic position that requires adaptability and a proactive approach to problem-solving.

Responsibilities

• Maintain and update filing and database systems.
• Print and/or sort all customer documents including invoices, statements, and other time-sensitive materials accurately.
• Print the receiving schedule and create purchase orders when needed.
• Utilize dock scheduler program to schedule receiving appointments for efficient inbound processes.
• Communicate with customers, employees, and other individuals to answer questions.
• Support warehouse operations by ensuring all necessary equipment and supplies are available.
• Identify deficiencies in warehouse employee job methods affecting office procedures and report to supervision.
• Interact with warehouse personnel to assist with their assigned duties.
• Ensure accurate data entry and processing to support various warehouse processes.
• Operate office machines such as photocopiers, scanners, and fax machines.
• Fulfill batch orders by separating order stickers by order number and placing them in batches for order selectors.
• Perform other duties as assigned or required.

Requirements

• High school diploma or equivalent.
• Knowledge of MS Office applications including Word, Outlook, and Excel.
• Effective communication and interpersonal skills.
• Attentive to detail and strong organizational skills.
• Ability to work in a fast-paced environment and multi-task as well as prioritize assignments.
• Ability to work early A.M. shifts, nights, weekends, and holidays as required.
• Ability to develop knowledge of warehouse operations, systems, and procedures as needed.
• Ability to use sound reasoning and ascertain relevant information for decision making.