CENTRAL SCHEDULER

Wellington Regional Medical Center • West Palm Beach, FL

384d

About The Position

The Central Scheduler position at Wellington Regional Medical Center involves scheduling patients for outpatient procedures and surgical services, ensuring effective communication with patients and various departments. This full-time role emphasizes customer service and organizational skills, contributing to a supportive healthcare environment.

Requirements

• Typing skills of a minimum of 35 wpm.
• Experience in a customer service role, preferably in a medical setting.
• Demonstrates high level of organizational skills and independent functioning.
• Computer literate with the ability to function in Windows-based applications.
• Experience handling high volume, incoming telephone calls.
• Knowledge of medical terminology.
• Excellent verbal communication skills.
• Knowledge of medical procedures, average times, and preparation.
• Familiarity with CPT/Diagnosis codes.

Responsibilities

• Schedule patients for outpatient procedures and surgical cases/services.
• Communicate necessary preparation information to patients.
• Provide appropriate information to various departments involved in scheduling.
• Print schedules for departments as needed.
• Gather and report statistical data as requested.
• Support an organizational culture of Service Excellence Standards to all customer groups.

Benefits

• Full benefits package
• Opportunities for professional growth
• Continuing education options
• Skills diversification and career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: No Education Listed
• Number of Employees: 10,001+ employees