Centralized Bereavement Administrative Assistant

Gentiva Hospice - Grand Rapids, MI

Full-time - Entry Level

Grand Rapids, MI

Nursing and Residential Care Facilities

About the position

The Centralized Bereavement Administrative Assistant at Gentiva Hospice provides essential administrative support to the Bereavement team, assisting with general office functions and collaborating with centralized bereavement coordinators. This role is crucial in ensuring effective communication and support for patients and their families during challenging times, while also managing various administrative tasks in a fast-paced environment.

Responsibilities

• Provide administrative support to the Bereavement team.
• Assist with general office functions and mail processing.
• Collaborate with centralized bereavement coordinators.
• Maintain confidentiality of all associate, patient, and customer information.
• Communicate effectively with patients, families, and all levels of staff.

Requirements

• High School Diploma or equivalent required.
• Prior experience in an administrative or secretarial position, preferably in a healthcare setting.
• Knowledge of office administration, clerical procedures, and record-keeping systems.
• Advanced proficiency in Microsoft Office products and other business intelligence systems.
• Excellent oral and written communication skills.

Nice-to-haves

• Bachelor's degree preferred or related experience preferred.
• Knowledge of terminally ill patients and their families.
• Understanding of end-of-life care, hospice, loss, and death.

Benefits

• 401(k)
• Health insurance
• Mileage reimbursement
• Paid time off
• Tuition reimbursement