Centralized Bereavement Administrative Assistant

Gentiva Hospice - Arlington Heights, IL

Full-time - Entry Level

Arlington Heights, IL

Nursing and Residential Care Facilities

About the position

The Administrative Assistant - Centralized Bereavement at Gentiva Hospice provides essential administrative support to the Bereavement team, assisting with general office functions and collaborating with centralized bereavement coordinators. This role is crucial in ensuring effective communication and support for patients and their families during difficult times, while also maintaining a strong customer service focus.

Responsibilities

• Provide administrative support to the Bereavement team.
• Assist with general office functions.
• Collaborate with centralized bereavement coordinators.
• Maintain confidentiality of all associate, patient, and customer information.
• Communicate effectively with patients, families, and all levels of staff including field clinicians and leadership.
• Exercise professional judgment and demonstrate critical thinking skills.

Requirements

• High School Diploma or equivalent required.
• Bachelor's degree preferred or related experience preferred.
• Prior experience in an administrative or secretarial position, preferably in a healthcare setting.
• Knowledge of terminally ill patients and their families, and an understanding of end-of-life care.

Nice-to-haves

• Experience in hospice, home health, community care, or hospital settings.
• Advanced proficiency in Microsoft Office and other business intelligence systems.

Benefits

• Mileage reimbursement
• Health insurance
• 401(k)
• Tuition reimbursement
• Paid time off