HEI Hotels & Resorts - Norwalk, CT
posted 6 months ago
About the position
HEI Hotels and Resorts is seeking a Centralized Human Resources/Payroll Manager to support the Centralized Human Resources/Payroll function. This role involves coordinating key HR and Payroll initiatives and providing administrative support for day-to-day HR and Payroll operations. The successful candidate will be responsible for effectively communicating with associates regarding HR inquiries, assisting managers with Employee Relations investigations, and supporting the recruitment process for both management and non-management positions. The role also includes ensuring the accurate and timely processing of weekly and bi-weekly payrolls, managing the hiring process across all hotels, and maintaining compliance with company policies and procedures. In addition to these responsibilities, the Centralized HR/Payroll Manager will process transfer requests, assist properties in maintaining up-to-date bulletin boards, and train staff on payroll processes. The role requires tracking new hire enrollments in the benefits system and providing assistance with benefits enrollment and claims processing. The manager will also be involved in various HR projects, including Performance Reviews, Benefit Open Enrollment, Affirmative Action Plans, and Associate Satisfaction Surveys. Other duties include reconciling benefit billing, responding to unemployment claims, and preparing necessary correspondence and reports. The ideal candidate will possess a Bachelor's degree and have hotel experience, along with knowledge of hotel operations, personnel relations, and hospitality law. Proficiency in Microsoft Office applications is essential, as is the ability to manage multiple tasks and work effectively under deadlines. Strong communication skills, both written and verbal, are necessary to interact with all levels of management and staff, as well as external clients and vendors. Fluency in Spanish is preferred but not required.
Responsibilities
- Effectively communicate and respond to all associates in a timely manner regarding HR inquiries.
- Assist managers with Employee Relations investigations/issues.
- Assist in recruiting, screening and interviewing management and non-management positions.
- Ensure weekly/bi-weekly payrolls are processed accurately and timely.
- Assist with the hiring process across all hotels including background/drug screening, reference checks and verification of employment eligibility, system maintenance, offer letters and managing requisitions to ensure compliance with all Company policies and procedures.
- Process all transfer requests in the required time frame.
- Provide assistance to properties to ensure bulletin boards and other postings are up to date.
- Train and assist properties with the payroll process and weekly approvals.
- Track the enrollment of new hires in the benefit system.
- Understand all benefit offerings and assist with enrollment and claims processing.
- Complete HR projects, including but not limited to Performance Reviews, Benefit Open Enrollment, Affirmative Action Plans, Associate Satisfaction Survey Administration/monthly action plans, Monthly Communication Compliance, SWIM program, Training Tracking, etc.
- Assist with the reconciliation of benefit billing across all properties.
- Assist in timely correspondence to unemployment claims.
- Assist in gathering and analyzing data for monthly reporting.
- Prepare correspondence, memos and reports as needed.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
Requirements
- Bachelor's degree is preferred.
- Hotel experience preferred.
- Knowledge of hotel operations, security and safety programs, personnel and labor relations, quality assurance programs, hospitality law, and time keeping/payroll.
- Proficient skills in Microsoft Word, PowerPoint and Excel.
- Self-driven with a high level of attention to detail.
- Able to set priorities, plan and organize.
- Ability to be flexible and handle multiple tasks simultaneously.
- Ability to work effectively under time constraints and deadlines.
- Ability to work well with others and be a team player.
- Ability/willingness to learn new material.
- Strong written and verbal communication and interpersonal skills to work with all levels of management and staff, as well as outside clients and vendors.
- Project coordination experience and basic accounting knowledge.
- Command of the English language both written and verbal.
- Ability to speak fluent Spanish preferred.
Nice-to-haves
- Fluency in Spanish is preferred.
Benefits
- Disability insurance
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) matching
- Employee discount
- Life insurance
- Pet insurance
- Vacation, Sick and Holiday programs
- Short and Long-Term Disability plans
- Supplemental, Spousal and Child Life insurance
- DailyPay partnership for early access to earnings.
