Continental Properties Company Incorporated - Newnan, GA
posted 3 months ago
Full-time
Remote - Newnan, GA
Real Estate
About the position
The Centralized Leasing and Administration Specialist at Continental Properties is responsible for providing administrative support to enhance the customer experience during the move-in process. This role involves reviewing customer information for accuracy, managing communications with residents, and ensuring all leasing paperwork is completed correctly. The specialist will work closely with onsite teams and report to senior management while supporting multiple communities remotely.
Responsibilities
- Handle outbound and inbound communications with residents to collect move-in paperwork including income verification and photo ID within 72 hours of application completion.
- Review and confirm complete and accurate resident demographics on all new move-ins; follow up with residents to obtain information.
- Review leases 7 days before move-in to confirm lease matches information entered in the system; update and regenerate leases and follow up with residents to obtain signatures.
- Review all move-in packets for accuracy no less than 48 hours before move-in and countersign lease documents.
- Communicate trends regarding document collection and data entry to appropriate Operations Leadership.
- Work with others in operations to find solutions to risk and create policy and procedures as needed.
- Additional responsibilities as assigned.
Requirements
- Two or more years of apartment leasing experience preferred.
- Data entry and administrative experience required.
- Strong organization and time management skills.
Benefits
- Paid parental leave
- Paid holidays
- Tuition reimbursement
- 401(k) with company match
- Comprehensive mental health support including 8 free counseling sessions per year
- Generous vacation time
- Company-paid half-days during designated months
- Discount on on-site apartments
- Performance incentives including commissions and bonuses
- Medical, Dental, and Vision Plans
- Flexible spending accounts
- Company-paid life and disability insurance
