Cerner Analyst - IT Revenue Cycle (Patient Access) - JR-1062026-5904

Shirley Ryan Abilitylab - Chicago, IL

Full-time - Mid Level

Chicago, IL

Social Assistance

About the position

The Applications Analyst II, IT Revenue Cycle is responsible for the administration, configuration, deployment, and support of revenue cycle information systems, specifically focusing on Scheduling and Registration Oracle Cerner solutions. This role involves leading projects, collaborating with various stakeholders to gather and validate requirements, and facilitating workflow analysis to enhance business operations. The analyst will also mentor junior team members and demonstrate the core values of the Shirley Ryan AbilityLab.

Responsibilities

• Analyze existing revenue cycle applications and workflows to identify opportunities for enhancement and optimization.
• Collaborate with end-users and stakeholders to gather requirements and translate them into technical solutions.
• Design, develop, and implement software solutions to address business needs and improve revenue cycle efficiency.
• Conduct thorough testing and validation of system enhancements to ensure quality and reliability.
• Provide ongoing support and maintenance for revenue cycle applications, including troubleshooting, issue resolution, and performance monitoring.
• Respond promptly to user inquiries and technical issues, delivering effective solutions and minimizing system downtimes.
• Collaborate with vendors and internal IT teams to escalate and resolve complex technical issues as needed.
• Implement system upgrades and patches in coordination with IT infrastructure teams, ensuring minimal disruption to operations.
• Assist in creating comprehensive documentation, including user guides, technical specifications, and process workflows, to support system usage and maintenance.
• Conduct training sessions and workshops for end-users to promote efficient utilization of revenue cycle applications and tools.
• Collaborate with cross-functional teams to align system capabilities with business objectives and regulatory requirements.
• Participate in project teams and meetings to represent the IT Revenue Cycle perspective, contributing insights and recommendations for system improvements and strategic initiatives.
• Develop project plans with timelines, milestones, defined roles and responsibilities, and communication plans.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or related field (work experience may be considered in lieu of degree).
• Minimum of 2 years of experience in applications analysis, software development, or related IT roles, preferably in healthcare or revenue cycle management.
• Minimum of 2 years of experience with Cerner Millennium revenue cycle solutions in a technical capacity (now Oracle Health).
• Strong analytical skills with the ability to assess complex systems, identify issues, and propose effective solutions.
• Excellent communication and interpersonal skills.

Nice-to-haves

• Experience with project management methodologies.
• Familiarity with healthcare regulations and compliance standards.
• Knowledge of emerging technologies in revenue cycle management.

Benefits

• Health insurance coverage
• Dental insurance coverage
• 401k retirement savings plan
• Paid holidays
• Flexible scheduling options