Cert Rehab Counselor-WeCARE

About the position

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Responsibilities

• Gather and review the Functional Capacity Outcome and supporting documentation in preparation of assessment
• Provide resources and next steps, including directing clients to the appropriate team member
• Collect data, identify and address challenges, and create IVAP with each client
• Discuss short-term and long-term employment goals with clients to determine next steps using industry-specific assessment tools
• Complete vocational assessments and re-assessments within required turnaround times
• Work with Business Services Coordinators, Instructors, and Community Partner Coordinators to maintain knowledge of employment opportunities and training programs to make accurate assessments and referrals to next steps
• Work closely with Employment Coaches reviewing IVAP
• Other duties as assigned

Requirements

• Bachelor's degree in business, education, human resources, liberal arts or related area and 2 years of experience working with persons with a variety of physical and behavioral health needs or an equivalent combination of education and experience
• It is preferred candidates have a Certified Rehabilitation Counselors (CRC) certification, but candidates who have completed their Masters in Rehabilitation Counseling will be considered for this position with the condition that a Certification is obtained within 12 months of hire
• Ability to perform all job duties in compliance with Person First standards, Health Insurance Portability Act guidelines, HRA and company policies
• Experienced in handling high volume client traffic
• Experience in a fast-paced, team environment that is performance driven
• Exceptional customer service and engagement skills
• Excellent organizational skills and strong attention to detail
• Experience with publicly-funded programs; Temporary Assistance for Needy Families experience preferable
• Experience in assessing the need for and making reasonable accommodations for customers
• Knowledge of laws and regulatory requirements related to program responsibilities
• Ability to use various electronic systems to carry out duties and responsibilities
• Familiarity with online interest, aptitude and vocational assessments are preferred

Benefits

• Extensive learning opportunities
• Networking programs