Certified Medical Assistant (CMA) - Urology Clinic

About the position

Duke University Health System- Duke Hospital seeks to hire a Certified Medical Assistant who will embrace our mission of Advancing Health Together. Qualified candidates will receive a $7,500 commitment bonus! The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The CMA performs routine administrative and patient care supportive duties in a Health System medical practice, they assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.

Responsibilities

• Answer telephones
• Greet patients
• Update and file patient medical records
• Fill out insurance forms
• Handle correspondence
• Schedule appointments
• Arrange for hospital admissions
• Arrange for laboratory services
• Handle billing and bookkeeping
• Assist medical and nursing staff in a variety of tasks including taking medical histories and recording vital signs
• Explain treatment procedures to patients
• Prepare patients for examinations and procedures
• Assist the physician during the examination and procedures
• Collect and prepare laboratory specimens
• Perform basic laboratory tests on the premises
• Dispose of contaminated supplies and sterilize medical instruments
• Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient record
• Prepare and administer medications as directed by a physician
• Authorize drug refills as directed and telephone prescriptions to a pharmacy
• Draw blood
• Prepare patients for x-rays, tests and procedures
• Take electrocardiograms
• Remove sutures/staples
• Change sterile and non-sterile dressings

Requirements

• Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required.
• Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting.
• Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting.
• Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

Nice-to-haves

• Good customer service skills.
• Ability to establish and maintain effective working relationships with patients and clinic staff
• Typing skills
• Medical terminology

Benefits

• Relocation Assistance (based on eligibility)
• $7,500 commitment bonus