Orlando Health - Orlando, FL

posted about 1 month ago

Full-time - Entry Level
Orlando, FL
10,001+ employees
Ambulatory Health Care Services

About the position

The Medical Assistant at Orlando Health Physician Associates plays a crucial role in providing patient care under the supervision of a physician or Advanced Practice Provider (APP) in an ambulatory setting. This position involves a variety of responsibilities including patient data collection, assisting during examinations, and ensuring compliance with health policies. The role emphasizes effective communication, collaboration with staff, and adherence to safety and infection control standards.

Responsibilities

  • Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
  • Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
  • Supports and demonstrates effective and professional communication with patients and family members.
  • Works collaboratively with the administrative and operations staff.
  • Gathers patient data through interview and observation.
  • Assists patients and families with preparation for examination.
  • Assists the physician or APP during examination and procedures.
  • Demonstrates competency in specific tasks and skills as defined by the practice.
  • Provides routine treatments and administers approved medication types.
  • Documents patient data, treatments, procedures, and patient education according to Orlando Health and department-specific policies.
  • Acts as a liaison on behalf of the patient to schedule and provide scheduling information for specialty testing and/or specialty physician consultation.
  • Processes incoming and outgoing calls independently and professionally using sound clinical judgment.
  • Enters medication, laboratory, and diagnostic imaging orders into the electronic medical system under the direction of a provider.
  • Adheres to and assures compliance with Orlando Health and department-specific policies, procedures, value statements, and Commitment to Excellent standards.
  • Consistently demonstrates personal and patient safety practices and adheres to infection control standards outlined in Orlando Health policies.
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
  • Maintains compliance with all Orlando Health policies and procedures.

Requirements

  • High school graduate or equivalent.
  • Successful completion of Medical Assistant training from an approved technical school or at least one year of verifiable and applicable work experience as a Medical Assistant in a patient care setting required.
  • Maintains current BLS Healthcare Provider Certification.
  • Maintains current certification or registration by one of the following agencies: Certified Clinical Medical Assistant (CCMA), Certified Medical Assistant (CMA), Clinical Medical Assistant Certification (CMAC), National Certified Medical Assistant (NCMA), Nationally Registered Certified Medical Assistant (NRCMA), or Registered Medical Assistant (RMA).

Benefits

  • Career-growing FREE education programs
  • Well-being services to support you and your family
  • Flexibility in work hours
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