Children's Hospital of Philadelphia - Philadelphia, PA

posted 2 months ago

Full-time - Entry Level
Philadelphia, PA
10,001+ employees
Hospitals

About the position

The Medical Assistant at Children's Hospital of Philadelphia (CHOP) plays a crucial role in providing clinical and administrative support to medical and nursing staff in a pediatric healthcare setting. This position involves performing routine delegated clinical patient care duties, ensuring smooth office operations, and contributing to the overall patient experience. The ideal candidate is a Certified Clinical Medical Assistant who is committed to patient safety and quality care, and is willing to rotate to other Care Network sites as needed.

Responsibilities

  • Answer telephones using phone etiquette.
  • Greet patients using patient-centered care.
  • Update and file patient medical records using electronic and paper systems effectively.
  • Schedule appointments.
  • Arrange for laboratory services.
  • Assist medical and nursing staff in obtaining and recording physical measurements.
  • Document delegated specific medical history data such as allergies and reason for visit.
  • Document vital signs and pain screens, notifying the registered nurse or physician when necessary.
  • Identify patients in distress and notify the appropriate care team timely.
  • Utilize infection prevention and control procedures according to policy.
  • Assist the physician during examinations and procedures.
  • Collect and prepare laboratory specimens, performing phlebotomy according to health system standards.
  • Perform basic laboratory tests on the premises within POCT standards.
  • Clean and sterilize medical instruments using health system standards.
  • Reinforce patient/family understanding of educational content as delegated by the physician.
  • Prepare and administer medications as directed by a physician.
  • Prepare patients for x-rays, tests, and procedures.
  • Perform electrocardiograms using age-specific standards.
  • Demonstrate commitment to patient safety by reporting safety issues and errors.
  • Perform other clinical functions as delegated and supervised by the physician.

Requirements

  • High School Diploma / GED Required.
  • Technical Diploma Medical Assistant Program Preferred.
  • Certified Clinical Medical Assistant Preferred.
  • Experience in a medical office setting Preferred.
  • At least one (1) year of work experience Preferred.
  • At least one (1) year experience as a Certified Medical Assistant Preferred.
  • At least one (1) year experience in the healthcare industry Preferred.

Nice-to-haves

  • Knowledge of exam, diagnostic and treatment room procedures.
  • Ability to maintain quality control standards.
  • Ability to read, understand and respond to detailed oral and written instructions.
  • Ability to react and communicate clearly, calmly and effectively.
  • Working knowledge of sterile techniques and special procedures applicable to work performed.
  • Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.
  • Working knowledge of sanitation, personal hygiene, and basic health and safety precautions applicable for work in a clinic setting.
  • Working knowledge of infection control procedures and safety precautions.
  • Ability to document and communicate pertinent information.
  • Ability to establish and maintain effective working relationships with patients and clinic staff.

Benefits

  • Diversity, Equity, and Inclusion initiatives
  • Support for professional development
  • Health and wellness programs
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