Prisma Health - Seneca, SC

posted 5 months ago

Full-time - Entry Level
Seneca, SC
Hospitals

About the position

As a Pharmacy Technician at Prisma Health, you will play a crucial role in supporting the pharmacy team under the direction of a pharmacist. Your primary responsibilities will include performing pharmacy-related functions in compliance with departmental policies and procedures, ensuring safe and effective pharmaceutical care for patients. This entry-level position is designed for individuals who are passionate about healthcare and are eager to contribute to a team-oriented environment. You will be expected to demonstrate competence in all Technician - Registered accountabilities while also engaging in clinical, departmental, and independent leadership development annually. In this role, you will contribute to an efficient work environment by managing telephone communications, prioritizing calls, and assisting customers at the pharmacy window. You will also be responsible for maintaining the cleanliness and organization of the pharmacy, ensuring that all facilities and equipment are in optimal condition to promote health and safety for both patients and staff. Your ability to adjust priorities based on changing work demands will be essential in this fast-paced setting. You will assist in interpreting and entering medication orders into the pharmacy computer system, clarifying any unclear orders with pharmacists or nurses. This includes accepting verbal non-controlled prescription orders and facilitating transfers between pharmacies. Your attention to detail will be critical as you enter patient information, generate labels, and consult with pharmacists on clinical prompts. Additionally, you will follow up with healthcare providers to ensure that all necessary medications and supplies are provided for patient care. Filling, labeling, and packaging medications accurately will be a significant part of your responsibilities. You will maintain workflow efficiency and restock medications as needed. Customer service is paramount; you will handle transactions at the out-window, ensuring compliance with identification requirements and providing counsel on new prescriptions and over-the-counter products. Training new personnel and maintaining inventory levels will also be part of your duties, ensuring that the pharmacy is stocked with essential pharmaceuticals and supplies. This position requires a high school diploma or equivalent, along with registration as State Certified with the SC Board of Pharmacy. You will need to possess excellent communication skills, a team-oriented mindset, and the ability to perform tasks accurately under pressure. Your role will involve frequent interactions with patients and healthcare professionals, making customer service skills essential for success in this position.

Responsibilities

  • Answer telephone calls in a timely manner and screen and prioritize calls.
  • Assist customers at the pharmacy window and adjust priorities to accommodate changes in work demands.
  • Maintain departmental facilities, equipment, and materials to promote efficiency, health, and safety.
  • Assist in interpreting, clarifying, and entering medication orders into the pharmacy computer system.
  • Clarify orders with pharmacists and nurses when necessary and accept verbal non-controlled prescription orders.
  • Enter patient demographic and clinical information into the pharmacy computer as required.
  • Fill, label, and package medications and pharmaceuticals accurately.
  • Operate the cash register to accept payments for pharmacy products and services.
  • Ensure compliance with identification requirements for controlled medication pick-up.
  • Participate in training new personnel and assist in maintaining workflow in the pharmacy.
  • Maintain inventory levels and ensure the pharmacy remains stocked with essential pharmaceuticals and supplies.

Requirements

  • High School Diploma or equivalent or higher education.
  • Registered as State Certified with the SC Board of Pharmacy.
  • Retail pharmacy IS/software knowledge is required.
  • Familiarity with 3rd party payment plans is required.
  • Excellent communication skills and customer service skills are required.
  • Ability to perform work accurately with attention to detail within specified time periods.
  • Ability to work collaboratively with Health-System and other Pharmacy staff members.
  • Ability to handle frequent interruptions and adapt to changes in workload and schedule.
  • Ability to set priorities and solve problems effectively.
  • Basic computer skills and knowledge of office equipment (fax/copier) are required.
  • Proficient computer skills in word processing, spreadsheets, and database management.
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