Certified Pharmacy Techinician

Hy-Vee - Saint Peter, MN

Full-time - Entry Level

Saint Peter, MN

Food and Beverage Retailers

About the position

The Pharmacy Technician - Certified at Hy-Vee plays a crucial role in providing excellent customer service while assisting pharmacists in the preparation and distribution of prescription medications. This position requires a licensed pharmacy technician who is committed to supporting customers and ensuring a positive shopping experience. The role involves various responsibilities, including customer interaction, prescription management, and maintaining pharmacy operations.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
• Greets customers in a friendly manner and makes an effort to learn their names.
• Assists customers by escorting them to products, loading or unloading heavy items, and addressing customer suggestions or requests.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Handles inquiries that do not require a pharmacist's expertise and judgment.
• Accepts new written prescription orders and telephoned refill requests at the discretion of the supervising pharmacist.
• Gathers patient information required to prepare prescriptions and assists in maintaining correct patient information.
• Assists pharmacists in preparing prescription drug products for dispensing and prepares and affixes labels to prescription containers.
• Prepares prescriptions to be mailed and submits insurance claims.
• Files prescriptions after they have been dispensed and reports any medication errors to appropriate personnel.
• Orders, checks-in, and stocks pharmacy supplies, and logs invoices as necessary.
• Performs cash transactions and maintains cleanliness of pharmacy and dispensing area.
• Assists with third party insurance billing and troubleshooting.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to all statutes and regulations pertaining to a pharmacy technician.
• Reports to work when scheduled and on time, and administers vaccines as allowed by law.
• Assists in other areas of the store as needed and performs other job-related duties and special projects as required.

Requirements

• High school diploma or equivalent.
• Certified as a licensed technician through a certified national program and maintains continuing education requirements to keep license active.
• Previous experience as a pharmacy technician or pharmacy clerk is preferred.
• If applicable, vaccination certification as required by law.

Nice-to-haves

• Experience in a retail pharmacy setting.
• Strong customer service skills and ability to work in a fast-paced environment.

Benefits

• Employee discounts on store products.
• Health insurance options.
• 401k retirement plan with company matching contributions.