Certified Pharmacy Technician (CPhT)

$41,600 - $41,600/Yr

Robert Reynolds MD PC - Oklahoma City, OK

Full-time - Entry Level

Oklahoma City, OK

Ambulatory Health Care Services

About the position

The Certified Pharmacy Technician will work in an established Medical Oncology practice, focusing on dispensing oral oncolytics and supportive care medications. This role emphasizes a better work-life balance compared to corporate pharmacy settings, allowing for significant patient interaction and adherence monitoring under physician supervision.

Responsibilities

• Responsible for ensuring the accurate and timely processing of prescriptions within the pharmacy system, fills and prepares orders for patient pickup in the office
• Accurately enters patients into the pharmacy system and updates/maintains records as needed
• Investigates opportunities for manufacturer-based patient assistance and/or foundation assistance to ensure access to medications for uninsured or under-insured patients
• Performs Prior Authorizations, communicates possible delays and helps to facilitate affordable access to oral chemotherapy medications for all patients
• Properly handles insurance rejections, denials, unique patient circumstances to troubleshoot for claim resolution
• Contacts patients/caregivers to determine supply needs, establish refill schedules, and anticipate upcoming office visits
• Provides an excellent patient service experience at all times
• Communicates clearly and effectively both in person, via email and phone to a variety of audiences, including patients, physicians, nursing staff, administration and staff as well as PBMs and third-party claim processing groups
• Documents all pertinent patient communications and escalates to the medical provider as needed
• Places medication purchase orders and controls inventory by ordering as needed to meet patient demand
• Performs monthly (or more frequently) on-hand inventory reporting and maintains an accurate count record within the pharmacy system
• Maintains organized prescription hard-copy filing records according to state and federal laws
• Retrieves necessary documentation to respond to auditing requests
• Ensures all pharmacy areas are cleaned regularly and free of clutter
• Adheres to appropriate safety and quality assurance practices and policies
• Complies with state and federal laws
• Complies with established pharmacy policies and procedures.

Requirements

• High School Diploma or equivalent
• At least 5 years of relevant work experience in a Retail Pharmacy environment
• At least 1 year of relevant work experience in a Specialty Pharmacy environment preferred
• PTCB Certification
• Experience with patient co-pay assistance programs and/or foundation assistance programs
• Experience with Liberty Pharmacy Software preferred.

Nice-to-haves

• Ability to communicate verbally, in writing and electronically
• Delivers patient care in a timely manner
• Establishes and maintains relationships with clinical and non-clinical staff
• Maintains attention to detail in all matters pertaining to patient care
• Proficiency in Microsoft Office, Outlook and handling of inbound calls
• Proficient at pharmacy calculations.

Benefits

• Group Health, Dental, and Vision insurance
• 401(k) plan
• Paid Time Off (PTO)