Certified Pharmacy Technician, Infusion

$48,298 - $59,842/Yr

Kaiser Permanente - Jonesboro, GA

Full-time - Entry Level

Jonesboro, GA

Ambulatory Health Care Services

About the position

The Certified Pharmacy Technician, Infusion role involves assisting licensed pharmacists in providing drug therapy through the preparation of sterile products. This includes managing patient records, coordinating the IV admixture service, and ensuring efficient operations while focusing on member/patient needs and satisfaction.

Responsibilities

• Aseptically prepares infusion medications under the supervision of a pharmacist according to accepted sterile compounding procedures.
• Enters medication and patient demographics into the information system according to procedure.
• Completes the process in accordance with standards and coordinates delivery of medication.
• Places orders, restocks shelves, compiles monthly cost statistics, and completes medication audits according to schedule.
• Maintains and tracks equipment used in the administration of infusion therapies.
• Assists I.V. Pharmacy supervisor and pharmacists in providing instruction to others (e.g., students, new employees, rotating employees).
• Provides staffing support to other KP Pharmacies as needed.
• Assists with special projects and related activities as assigned.
• Performs general clerical duties including cash register operation, cash handling, member eligibility verification, bookkeeping, filing, and general supply maintenance.
• Under supervision of a Registered Pharmacist, performs technical duties including entering prescription and allergy data into the computer or typing prescription labels, retrieving medication from shelves, counting and packaging medication, labeling medication, retrieving refill request information from phone and automated systems.
• Assists with inventory control, purchasing, pharmaceutical returns, return-to-stock, shelf cleanliness, product rotation, and maintenance.
• Serves members in a friendly, courteous, and expedient manner which promotes member satisfaction and retention.
• Works in conjunction with medical records and nursing staff to collect and disseminate prescription-related information.
• In conjunction with supervisor or under supervisor's direction, orients and instructs new pharmacy personnel regarding department policies and procedures.
• Participates in patient education programs as appropriate.
• May have specific clinical pharmacy service responsibilities such as patient enrollment in the service, telecommunication to patients and practitioners, written patient communication, laboratory data retrieval, processing reports, collecting data for quality improvement projects, maintaining a filing system, and handling administrative office activities.
• Attends pharmacy education or training programs as appropriate.
• Assists the IV pharmacist in receiving prescription orders for oncology and infusion therapy both for internal and external referrals.
• Maintains patient profile records and prescription files where appropriate.
• Keeps pharmacist apprised of patient problems or problems in the operation of the service.
• Works cooperatively with oncology and infusion center personnel to identify special needs or changing demands in drugs and IV medical supplies.
• Carries out various quality assurance procedures including laminar-flow hood cleaning, repairs, and inspection.

Requirements

• Minimum two (2) years of experience as a Pharmacy Technician required.
• Minimum one (1) year of home infusion or hospital admixture experience or outpatient infusion/admixture experience required.
• High School Diploma or General Education Development (GED) required.
• Pharmacy Technician License (Georgia) required.
• Pharmacy Technician Certificate required.
• Experience with computerized pharmacy systems and IV manual and automated equipment.
• Ability to communicate pleasantly and effectively with members and coworkers.
• Excellent oral and written communication skills.
• Knowledge of aseptic technique.
• Knowledge of medical terminology, pharmaceutical dosage forms and nomenclature, and calculations required.
• Basic accounting and purchasing skills.
• Problem-solving skills.
• Ability to perform under pressure.
• Knowledge of the customer-focused service requirements of the organization.

Nice-to-haves

• Minimum two (2) years of admixture or IV experience.
• Customer service aptitude demonstrated through Customer Service Assessment.
• Successful completion of an accredited pharmacy technician training program or U.S military program highly desirable.