Certified Pharmacy Technician

Walgreens Boots Alliance - San Rafael, CA

Full-time

San Rafael, CA

Health and Personal Care Retailers

About the position

The Certified Pharmacy Technician at Walgreens plays a crucial role in assisting pharmacists with various pharmacy operations while ensuring compliance with state and federal regulations. This position focuses on delivering exceptional customer service, managing pharmacy systems, and supporting the overall workflow within the pharmacy department.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under direct supervision.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Coach pharmacy technicians and cashiers in the operation of pharmacy systems and cash registers if PTCB certified.
• Engage customers and patients by greeting them and offering assistance with products and services.
• Resolve customer issues and answer questions to ensure a positive customer experience.
• Perform duties assigned by the Pharmacy Manager, Staff Pharmacist, and Store Manager, including entering patient and drug information and filling prescriptions.
• Report prescription errors to the pharmacist on duty and adhere to company policies regarding pharmacy errors.
• Register all related sales on the assigned cash register and handle cash as required.
• Process manual claims for third-party program prescription services in a timely manner.
• Assist in inventory management activities, including ordering and unpacking pharmaceuticals.
• Assist pharmacists in administering clinical services and coordinating with healthcare providers.
• Maintain cleanliness and organization in the Pharmacy Department.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evening and weekend hours.

Nice-to-haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately filling prescriptions.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Benefits

• Flexible hours
• Hourly pay ranging from $20.50 to $24.00