Intuit - Warwick, RI

posted 3 months ago

Part-time - Entry Level
Remote - Warwick, RI
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Tax Experts for the upcoming tax season. This position offers the opportunity to work 100% remotely, allowing you to collaborate with an exceptional team from the comfort of your home or office. As a Tax Expert, you will play a crucial role in helping clients navigate the complexities of taxation, providing them with the necessary support to prepare their taxes accurately and efficiently. You will be responsible for assisting customers in completing their taxes using Intuit TurboTax products, which includes providing tax advice, full-service return preparation, tax calculations, and managing product/software inquiries. Your expertise will be essential in advancing our goal of 'Powering Prosperity Around the World.' In this role, you will utilize government websites, professional resources, and team expertise to seek out and deliver the right answers to customers using everyday language. This is a virtual, customer-facing role, so you will use state-of-the-art video communication software to interact with customers and document interactions to maintain accurate records. You will be expected to work a minimum of 20 hours per week, ensuring that you are available to assist clients during the tax season. If you have a passion for helping clients and possess the necessary qualifications, we encourage you to apply and join our team.

Responsibilities

  • Assist customers in completing their taxes using Intuit TurboTax products.
  • Provide tax advice and full-service return preparation.
  • Perform tax calculations and manage product/software inquiries.
  • Utilize government websites and professional resources to deliver accurate answers to customers.
  • Document customer interactions to maintain accurate records.
  • Interact with customers through video and audio tools in a professional and friendly manner.

Requirements

  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
  • Active, unrestricted credential: EA, CPA, or Practicing Attorney.
  • Strong tax preparation experience and extensive knowledge of tax laws.
  • Active Preparer Tax Identification Number (PTIN).
  • Excellent customer service skills.

Nice-to-haves

  • Experience using commercial tax preparation software.
  • Ability to work independently in a remote environment.

Benefits

  • 401(k) savings plan with Intuit matching
  • Paid sick leave
  • Intuit provided E&O insurance
  • Employee stock purchase plan
  • Employee assistance program
  • Product discounts
  • Free copy of TurboTax Live
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