Intuit - Urbandale, IA
posted 4 months ago
Intuit is seeking Tax Experts for the upcoming tax season. This position is designed for individuals who have a passion for helping clients navigate the complexities of taxation. As a Tax Expert, you will be responsible for assisting customers in completing their taxes using Intuit TurboTax products. This role requires a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, utilizing commercial tax preparation software. You will be expected to provide tax advice, full service return preparation, tax calculations, and manage product/software inquiries, all while working towards the goal of 'Powering Prosperity Around the World.' In this virtual, customer-facing role, you will interact with customers through state-of-the-art video communication software, ensuring that you maintain a professional, friendly, and confident demeanor. You will also document interactions to maintain accurate records. The position offers the flexibility of working 100% remotely, allowing you to collaborate with an exceptional team from the comfort of your home or office. To be successful in this role, you must possess excellent customer service skills and be committed to enhancing the Intuit brand by delighting customers and empowering them to prepare their taxes effectively.