Intuit - Juneau, AK
posted 4 months ago
Intuit is seeking Tax Experts for the upcoming tax season. This position is designed for individuals who have an active Preparer Tax Identification Number (PTIN) and hold an unrestricted credential such as CPA, EA, or Practicing Attorney. As a Tax Expert, you will have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office. This role is crucial as you will assist clients in navigating the complexities of taxation, ensuring they receive the best possible service during the tax preparation process. In this role, you will help customers complete their taxes using Intuit TurboTax products. You will provide tax advice, full-service return preparation, and tax calculations while managing product and software inquiries. Your goal will be to advance Intuit's mission of "Powering Prosperity Around the World" by delivering accurate and helpful information to clients. You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answers to customers in everyday language. This is a virtual, customer-facing role, which means you will interact with customers through state-of-the-art video communication software. You will also be responsible for documenting interactions to maintain accurate records. The position requires a minimum commitment of 20 hours per week, and you must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit's security criteria. If you are passionate about helping clients with their taxes and are excited to work in a dynamic environment, we encourage you to apply.