Certified Tax Accountant - 2+Yrs Paid Tax Experience Required

Intuit - Raleigh, NC

Part-time - Entry Level

Remote - Raleigh, NC

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Tax Experts for the upcoming tax season. This position offers the opportunity to work 100% remotely, allowing you to collaborate with an exceptional team from the comfort of your home or office. As a Tax Expert, you will be responsible for helping customers complete their taxes using Intuit TurboTax products. This includes providing tax advice, full-service return preparation, tax calculations, and managing product/software inquiries. You will utilize government websites, professional resources, and team expertise to deliver accurate answers to customers in everyday language. This role is customer-facing, requiring you to interact with clients through video and audio tools in a professional, friendly, and confident manner. You will also document interactions to maintain accurate records, ensuring a high level of customer service and satisfaction.

Responsibilities

• Help customers complete their taxes using Intuit TurboTax products.
• Provide tax advice and full-service return preparation.
• Perform tax calculations and manage product/software inquiries.
• Utilize government websites and professional resources to deliver accurate answers to customers.
• Document interactions to maintain accurate records of customer communications.

Requirements

• Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
• Experience using commercial tax preparation software.
• Possess an active, unrestricted credential: EA, CPA, or Practicing Attorney.
• Strong tax preparation experience and extensive knowledge of tax laws.
• Active Preparer Tax Identification Number (PTIN).
• Excellent customer service skills.

Nice-to-haves

• Experience with video communication tools.
• Ability to work independently in a remote environment.

Benefits

• 401(k) savings plan with Intuit matching
• Paid sick leave
• Employee assistance program
• Employee stock purchase plan
• Product discounts
• Free copy of TurboTax Live