Intuit - Modesto, CA

posted 4 months ago

Part-time - Entry Level
Remote - Modesto, CA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Tax Experts for the upcoming tax season. This part-time position allows you to work 100% remotely, providing you with the flexibility to collaborate with an exceptional team from the comfort of your home or office. As a Tax Expert, you will play a crucial role in helping clients navigate the complexities of taxation, ensuring they receive the best possible service and advice. You will be responsible for assisting customers in completing their taxes using Intuit TurboTax products, providing tax advice, full-service return preparation, and tax calculations. Your interactions will be conducted through state-of-the-art video communication software, allowing you to engage with customers in a professional, friendly, and confident manner. To be successful in this role, you must have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, utilizing commercial tax preparation software. You should possess an active, unrestricted credential such as EA, CPA, or Practicing Attorney, along with a strong understanding of tax laws and an active Preparer Tax Identification Number (PTIN). Your commitment to enhancing the Intuit brand by delighting customers and empowering them to prepare their taxes is essential. You will also be expected to document interactions accurately to maintain records and ensure compliance with company standards.

Responsibilities

  • Assist customers in completing their taxes using Intuit TurboTax products.
  • Provide tax advice and full-service return preparation.
  • Perform tax calculations and manage product/software inquiries.
  • Utilize government websites and professional resources to deliver accurate answers to customers.
  • Document customer interactions to maintain accurate records.
  • Engage with customers through video and audio tools in a professional manner.

Requirements

  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
  • Active, unrestricted credential (EA, CPA, or Practicing Attorney).
  • Strong tax preparation experience and extensive knowledge of tax laws.
  • Active Preparer Tax Identification Number (PTIN).
  • Excellent customer service skills.

Nice-to-haves

  • Experience with commercial tax preparation software.
  • Ability to work a minimum of 20 hours per week.

Benefits

  • 401(k) savings plan with Intuit matching
  • Paid sick leave
  • Employee assistance program
  • Employee stock purchase plan
  • Product discounts
  • Free copy of TurboTax Live
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