Intuit - Wilmington, DE
posted 3 months ago
Intuit is seeking Tax Experts for the upcoming tax season. This position offers the opportunity to work 100% remotely, allowing you to collaborate with an exceptional team from the comfort of your home or office. As a Tax Expert, you will play a crucial role in helping customers navigate the complexities of taxation, providing them with the necessary support to complete their taxes using Intuit TurboTax products. You will be responsible for delivering tax advice, full-service return preparation, tax calculations, and managing product/software inquiries. Your work will contribute to advancing Intuit's goal of "Powering Prosperity Around the World." In this virtual, customer-facing role, you will utilize state-of-the-art video communication software to interact with customers, ensuring that you provide a professional, friendly, and confident service. You will document all interactions to maintain accurate records and ensure compliance with Intuit's standards. The ideal candidate will have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software. You must possess an active, unrestricted credential such as EA, CPA, or Practicing Attorney, along with strong tax preparation experience and extensive knowledge of tax laws. This role requires excellent customer service skills, as you will be interacting with customers through video and audio tools. You should be passionate about helping clients and committed to enhancing Intuit's brand by delighting customers and empowering them to prepare their taxes effectively. Additionally, you must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit's security criteria and be available to work a minimum of 20 hours per week.