Intuit - Virginia Beach, VA

posted 3 months ago

Part-time - Entry Level
Remote - Virginia Beach, VA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Tax Experts for the upcoming tax season. This position offers the opportunity to work 100% remotely, allowing you to collaborate with an exceptional team from the comfort of your home or office. As a Tax Expert, you will play a crucial role in helping clients navigate the complexities of taxation, providing them with the necessary support and guidance to complete their tax returns accurately and efficiently. You will be responsible for utilizing Intuit TurboTax products to assist customers in filing their taxes, offering tax advice, full-service return preparation, and managing product inquiries. Your expertise in tax laws and regulations will be essential in delivering the right answers to customers in a clear and understandable manner. In this role, you will interact with customers through video and audio tools, ensuring a professional, friendly, and confident demeanor at all times. You will document all interactions to maintain accurate records and contribute to the overall goal of "Powering Prosperity Around the World." This position requires a minimum of 20 hours of work per week, and you must have a dedicated hardwired internet connection that meets Intuit's security criteria. If you are passionate about helping clients with their taxes and possess the necessary credentials, we would love to connect with you!

Responsibilities

  • Help customers complete their taxes using Intuit TurboTax products.
  • Provide tax advice and full-service return preparation.
  • Perform tax calculations and manage product/software inquiries.
  • Utilize government resources and professional expertise to deliver accurate answers to customers.
  • Interact with customers through state-of-the-art video communication software.
  • Document customer interactions to maintain accurate records.

Requirements

  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
  • Active, unrestricted credential: EA, CPA, or Practicing Attorney.
  • Strong tax preparation experience and extensive knowledge of tax laws.
  • Active Preparer Tax Identification Number (PTIN).
  • Excellent customer service skills.

Nice-to-haves

  • Experience with commercial tax preparation software.
  • Ability to work independently in a remote environment.

Benefits

  • 401(k) savings plan with Intuit matching.
  • Paid sick leave.
  • Intuit provided E&O insurance.
  • Employee stock purchase plan.
  • Employee assistance program.
  • Product discounts.
  • Free copy of TurboTax Live.
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