CES Office Admin

$43,680 - $47,840/Yr

Adecco - Fife, WA

Full-time - Entry Level

Fife, WA

Administrative and Support Services

About the position

The CES Office Admin role in Fife, WA, is a contract position focused on supporting Customs Exam Station operations. The position involves coordinating with various agencies, brokers, and customers to ensure efficient customs processes. The ideal candidate will be detail-oriented, able to multitask, and comfortable in a busy work environment.

Responsibilities

• Work with US Customs agencies (like USDA, FDA, CPSC) to set up container exams.
• Communicate with brokers and consignees to gather necessary information for exams.
• Coordinate with shipping lines and terminals to move containers to exam sites.
• Arrange for the pickup of containers after exams with trucking companies.
• Maintain records and tracking information in our computer system.
• Keep files organized and update them as exams progress.
• Inform warehouse leads to help coordinate with customs agents.
• Notify customers of any exam issues and keep them updated.
• Download and email photos for records and customer communication.
• Manage the check-in and check-out of containers in the yard.
• Enter work orders and track customs releases and customer invoices.
• Ensure all necessary paperwork and payments are collected before containers leave.
• Handle a high volume of emails and phone communications.
• Organize document storage and filing.
• Be flexible with job duties and willing to learn other functions.
• Provide general customer service, including answering phones and responding to inquiries.
• Assist with recording truck arrivals at the back gate.
• Perform other tasks as assigned.

Requirements

• Strong communication skills for interacting with customers, customs agents, and coworkers.
• Previous experience in customs brokerage or knowledge of US import processes is a plus.
• Ability to multitask in a fast-paced environment.
• Detail-oriented and well-organized.
• Team player with a positive attitude.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, Access).
• High school diploma or equivalent; an Associate's degree is preferred.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term disability
• Additional voluntary benefits
• EAP program
• Commuter benefits
• 401K plan
• Paid Sick Leave
• Holiday pay