Change & Communications Manager

$93,600 - $124,800/Yr

Starr Associates Llp - Atlanta, GA

Full-time - Mid Level

Remote - Atlanta, GA

Food and Beverage Retailers

About the position

The Change & Communications Manager at Starr And Associates LLC is a pivotal role focused on driving change management and communication strategies to enhance client engagement and foster a culture of continuous improvement. This position requires collaboration with senior leadership to analyze organizational needs, formulate change initiatives, and implement effective communication strategies. The ideal candidate will possess strong leadership skills, exceptional interpersonal abilities, and a profound understanding of change management principles, enabling them to convey complex concepts to diverse audiences.

Responsibilities

• Create, communicate, and implement change management strategies and plans.
• Collaborate with clients and project teams to assess change requirements and develop comprehensive change management strategies.
• Define key performance indicators (KPIs) and metrics to evaluate the effectiveness of change management efforts.
• Develop and manage workforce communication and engagement strategies using various communication tools.
• Create high-quality written materials for communication channels, including leader messaging and internal announcements.
• Conduct stakeholder analysis to understand key stakeholder needs and develop strategies to address them effectively.
• Facilitate workshops, focus groups, and meetings to gather feedback and foster open communication.
• Collaborate with the learning and development team to develop training programs that support change initiatives.
• Deliver training sessions to equip associates with the necessary knowledge and skills to navigate changes.
• Provide coaching and support to managers and leaders to help them effectively lead their teams through change.
• Collect feedback from associates and stakeholders to identify areas for improvement in change strategies and communication plans.
• Stay updated on industry trends and best practices in change management and communications.

Requirements

• Bachelor's or master's degree in Communications, Journalism, Business Management, Public Relations, Marketing, or a related field.
• Change Management certification (ACMP/PROSCI training/certification preferred).
• 5+ years of experience in internal corporate communication or related areas.
• Proven experience in change management, organizational development, or related roles.
• Excellent written and verbal communication skills, adaptable for different audiences and channels.
• Exceptional interpersonal and facilitation skills, with the ability to build relationships and influence stakeholders.
• Project management skills, including managing multiple priorities and meeting deadlines.
• Experience in developing and executing complex project plans and associated communications and change management strategies.
• Demonstrated experience managing large, complex, cross-functional projects.
• Analytical mindset with the ability to analyze data and make data-driven recommendations.
• Proficiency in Microsoft Office Suite and experience with communication and collaboration tools.

Nice-to-haves

• Certifications in Agile PM structures
• MBA or similar advanced degree
• Construction experience
• Experience with JIRA or other Agile tools/reporting applications
• Experience in operations, process redesign and change management
• Management consulting or professional services experience

Benefits

• Health insurance
• Dental insurance
• 401(k)
• 401(k) matching
• Tuition reimbursement
• Paid time off
• Work from home
• Parental leave
• Vision insurance