Change Delivery Manager

Truist Financial - Richmond, VA

Part-time,Full-time - Mid Level

Richmond, VA

Credit Intermediation and Related Activities

About the position

The Change Delivery Manager at Truist is responsible for overseeing and leading a team that delivers multiple initiatives aligned with the strategic objectives of the business unit. This role involves ensuring that programs are executed according to established protocols, providing leadership and cross-functional influence, and contributing to the success of the line of business through expert knowledge of processes within the assigned portfolio.

Responsibilities

• Oversee and monitor the overall health of the assigned project portfolio, including intake, planning, business readiness, and execution.
• Provide direct leadership to teams of internal and external resources to ensure effective project management, business analysis, business readiness, and communication.
• Engage with various partners, including Risk partners, to ensure project review and oversight in accordance with enterprise standards.
• Oversee the preparation of project materials and artifacts ensuring appropriate documentation traceability.
• Contribute to short and long-term project prioritization and planning for the assigned portfolio.
• Establish and maintain relationships with key leaders to ensure coordination and support of delivery plans.
• Provide portfolio level dashboards and executive summaries to keep leaders informed about the health of the line of business portfolio.
• Attract, retain, and develop top talent, fostering a cohesive and inclusive team culture.

Requirements

• Bachelor's degree in a business-related field or equivalent education and training.
• 10-12 years of experience in consulting, project management, or process improvement.
• Advanced understanding of project management frameworks and ability to implement large-scale initiatives.
• Demonstrated understanding of business and technology organization, resources, priorities, needs, and policies.
• Advanced understanding of process improvement methodologies (e.g., Six Sigma).
• Experience with Waterfall and Agile project management methodologies.
• Sound knowledge of holistic banking/investment platforms, products, services, operations, finance, and systems.
• Strong organizational skills and attention to detail.
• Strong written and verbal communication skills with the ability to influence others.
• Ability to analyze complex problems, devise solutions, and make decisions under pressure.
• Proficiency in Microsoft Office software products.
• Willingness to travel as needed, occasionally overnight.

Nice-to-haves

• Advanced degree in a relevant field (e.g., MBA).
• Project Management Professional (PMP) Certification.
• Process Improvement Professional (e.g., Six Sigma certification).

Benefits

• Medical, dental, and vision insurance.
• Life insurance and disability coverage.
• Accidental death and dismemberment insurance.
• Tax-preferred savings accounts.
• 401k plan with company contributions.
• Vacation days (minimum of 10 days in the first year).
• Sick days (minimum of 10 days).
• Paid holidays.
• Potential eligibility for defined benefit pension plan, restricted stock units, and/or deferred compensation plan.