Change Delivery Manager

Truist Financial - Orlando, FL

Part-time,Full-time - Mid Level

Orlando, FL

Credit Intermediation and Related Activities

About the position

The Change Delivery Manager is responsible for overseeing and leading a team that delivers multiple initiatives aligned with the strategic objectives of the business unit. This role involves direct leadership, cross-functional influence, and ensuring adherence to protocols for successful program execution. The manager will monitor project health, engage with partners, and maintain relationships with key leaders to support delivery plans.

Responsibilities

• Oversee and monitor the overall health of the assigned project portfolio, including intake, planning, business readiness, and execution.
• Provide direct leadership to teams of internal and external resources to ensure effective project management and business analysis.
• Engage with various partners, including Risk partners, to ensure project review and mitigation plans are in accordance with enterprise standards.
• Oversee the preparation of project materials and artifacts ensuring appropriate documentation traceability.
• Contribute to short and long-term project prioritization and planning for the assigned portfolio.
• Establish and maintain relationships with key leaders to ensure coordination and support of delivery plans.
• Provide portfolio level dashboards and executive summaries to keep leaders informed of the portfolio's health.
• Attract, retain, and develop top talent, fostering a cohesive and inclusive team-oriented culture.

Requirements

• Bachelor's degree in a business-related field or equivalent education and training.
• 10-12 years of experience in consulting, project management, or process improvement.
• Advanced understanding of project management frameworks and ability to implement large-scale initiatives.
• Superior understanding of business and technology organization, resources, priorities, needs, and policies.
• Advanced understanding of process improvement methodologies (e.g., Six Sigma).
• Experience with Waterfall and Agile project management methodologies.
• Sound knowledge of holistic banking/investment platforms, products, services, operations, finance, and systems.
• Strong organizational skills and attention to detail.
• Strong written and verbal communication skills with the ability to influence others.
• Ability to analyze complex problems, devise solutions, and make decisions under pressure.
• Proficiency in computer applications, such as Microsoft Office software products.
• Ability to travel as needed, occasionally overnight.

Nice-to-haves

• Advanced degree in a relevant field (e.g., MBA).
• Project Management Professional (PMP) Certification.
• Process Improvement Professional (e.g., Six Sigma certification).

Benefits

• Medical, dental, and vision insurance.
• Life insurance and disability coverage.
• Accidental death and dismemberment insurance.
• Tax-preferred savings accounts.
• 401k plan with company contributions.
• Vacation days (minimum of 10 days in the first year).
• Sick days (minimum of 10 days).
• Paid holidays.
• Potential eligibility for defined benefit pension plan, restricted stock units, and/or deferred compensation plan.