Change Delivery Manager

Truist Financial - Richmond, VA

Part-time,Full-time - Senior

Richmond, VA

10,001+ employees

Credit Intermediation and Related Activities

About the position

The Change Delivery Manager at Truist Bank is responsible for overseeing and leading a team that delivers multiple initiatives aligned with the strategic objectives of the business unit. This role requires expert knowledge of project management processes and involves direct leadership, cross-functional influence, and ensuring adherence to protocols for successful program execution.

Responsibilities

• Oversee and monitor the overall health of the assigned project portfolio, including intake, planning, business readiness, and execution.
• Provide direct leadership to teams of internal and external resources to ensure effective project management, business analysis, and communication.
• Engage with various partners, including Risk partners, to ensure project review and oversight in accordance with enterprise standards.
• Oversee the preparation of project materials and artifacts, ensuring appropriate documentation traceability.
• Contribute to short and long-term project prioritization and planning for the assigned portfolio.
• Establish and maintain relationships with key leaders to ensure coordination and support of delivery plans.
• Provide portfolio level dashboards and executive summaries to keep leaders informed of the portfolio's health.
• Attract, retain, and develop top talent, fostering a cohesive and inclusive team culture.

Requirements

• Bachelor's degree in a business-related field or equivalent education and training.
• 10-12 years of experience in consulting, project management, or process improvement.
• Advanced understanding of project management frameworks and ability to implement large-scale initiatives.
• Superior understanding of business and technology organization, resources, and policies.
• Advanced understanding of process improvement methodologies (e.g., Six Sigma).
• Experience with Waterfall and Agile project management methodologies.
• Sound knowledge of holistic banking/investment platforms and operations.
• Strong organizational skills and attention to detail.
• Strong written and verbal communication skills with the ability to influence others.
• Ability to analyze complex problems and make decisions under pressure.
• Proficiency in Microsoft Office software products.
• Willingness to learn and adapt as job needs change.

Nice-to-haves

• Advanced degree in a relevant field (e.g., MBA).
• Project Management Professional (PMP) Certification.
• Process Improvement Professional (e.g., Six Sigma certification).

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Accidental death and dismemberment insurance
• 401k plan
• Paid holidays
• Vacation days
• Sick days
• Potential eligibility for defined benefit pension plan
• Restricted stock units
• Deferred compensation plan