Change Hub Operations Lead

Forvis Mazars - Charlotte, NC

Full-time - Mid Level

Charlotte, NC

5,001-10,000 employees

About the position

The Change Hub Operations Lead is responsible for providing project management and operations support for the Change Hub team. This role involves coordinating key change initiatives across the firm and supporting events with cross-functional teams, ensuring effective communication and organization throughout the process.

Responsibilities

• Create project plans and support their execution
• Partner closely with cross-functional teams to plan and schedule project timelines and milestones using appropriate tools
• Manage organization of stakeholder meetings (both in-person and virtual)
• Support meetings by developing agendas, taking notes, and following through on next steps
• Create deliverables to support planning and executing change management strategies for key initiatives across the firm
• Measure ROI and success of each project and complete necessary reports
• Support operations of the Change Hub team
• Manage list of Change Hub event participants
• Create weekly agendas for internal Change Hub meetings and prepare team for weekly meetings
• Manage project tracker and status update reports
• Complete Quarterly Report to share with stakeholders
• Enhance efficiency and internal processes within the Change Hub
• Plan and execute Collaboration Events and Strategic Alignment Sessions
• Manage communications with stakeholders to identify the objective and output of the sessions
• Support the planning, development, and execution of Collaboration Events and Strategic Alignment Sessions, including logistics and organization with the Meetings and Events team (hotels, travel, meals, etc.)
• Provide on-site event support as needed (printing, AV set up, lunch/hospitality needs)
• Create professional presentations for events and final artifacts, combining notes and observations from the sessions into deliverables
• Help create next steps and project plans following sessions

Requirements

• Associates degree in a related field required, Bachelor's degree preferred
• 5-9 years of related experience
• Expert in Microsoft Word, Excel, Outlook, and Adobe
• Expert project management skills with experience using Smartsheet, Planview, and other project management tools

Nice-to-haves

• 10 years or more of related experience

Benefits

• Unmatched Client Experience
• Diverse and inclusive work environment
• Professional development opportunities