Change Management Associate Manager

$107,144 - $150,002/Yr

Niagara Bottling - Diamond Bar, CA

Full-time - Mid Level

Diamond Bar, CA

Beverage and Tobacco Product Manufacturing

About the position

The Change Management Associate Manager plays a pivotal role in ensuring that organizational projects and initiatives meet their objectives on time and within budget by enhancing employee adoption and usage of Change Management principles. This position emphasizes the human aspect of change, which includes preparing, supporting, and equipping individuals to embrace and utilize changes in business processes, systems, technology, job roles, and organizational structures. The Associate Manager is responsible for advocating and facilitating change while assessing the company's capacity for change and its responsiveness to it. In this role, you will create comprehensive change management strategies that maximize employee adoption and usage. You will design and execute change management plans that encompass people leader, sponsor, communication, training, and resistance management plans. Establishing and maintaining relationships with key stakeholders at all levels of the organization is crucial to influence and maximize collaboration and the adoption of change management principles. You will identify change opportunities and develop strategies to drive projects or initiatives alongside key stakeholders, ensuring that sponsors are active and visible throughout the project. Regular meetings and updates with stakeholders will be essential to ensure alignment and address any concerns. You will support and coach people managers and supervisors as they guide their teams through transitions, liaising with the team to develop and deliver training programs and materials that equip managers with the necessary skills to manage change effectively. Anticipating and minimizing resistant behaviors and risks from employees and stakeholders impacted by the changes will be a key focus, as will developing and implementing resistance management plans to address and mitigate resistance. Additionally, you will develop and execute a comprehensive communication plan to keep all stakeholders informed and engaged, track and report on the effectiveness of change management activities, and use key performance indicators (KPIs) to measure progress and adjust strategies as needed to achieve desired outcomes.

Responsibilities

• Create comprehensive change management strategies that maximize employee adoption and usage.
• Design and execute change management plans, including people leader, sponsor, communication, training, and resistance management plans.
• Establish and maintain relationships with key stakeholders at all levels of the organization to influence and maximize collaboration and adoption of change management principles.
• Identify change opportunities and develop strategies to drive projects or initiatives alongside key stakeholders.
• Conduct regular meetings and updates with stakeholders to ensure alignment and address concerns.
• Ensure that sponsors are active and visible throughout the project, build a coalition of support, and communicate directly with employees.
• Support and coach people managers and supervisors as they help their teams through transitions.
• Liaison with the team to develop and deliver training programs and materials to equip managers with the skills needed to manage change effectively.
• Anticipate and minimize resistant behaviors and risks from employees and stakeholders impacted by the changes.
• Develop and implement resistance management plans to address and mitigate resistance.
• Develop and execute a comprehensive communication plan to ensure all stakeholders are informed and engaged.
• Liaison with the training team to create and deliver training programs to ensure employees have the knowledge and skills needed to adopt changes.
• Track and report on the effectiveness of change management activities and employee adoption.
• Use key performance indicators (KPIs) to measure progress and adjust strategies as needed to achieve desired outcomes.
• Collect and analyze feedback from employees and stakeholders to identify areas for improvement.
• Adapt change management strategies and plans based on feedback and lessons learned.

Requirements

• Bachelor's degree in Business Administration, Organizational Development, or related field.
• 4-6 years of experience in change management.
• Strong understanding of change management principles, methodologies, and tools.
• Excellent communication skills, both written and verbal.
• Strong interpersonal skills and the ability to influence others.
• Flexible and adaptable; able to work in ambiguous situations.
• Knowledge of business processes and the ability to understand the impact of changes.

Nice-to-haves

• Prosci Change Management Certification.
• Experience with Prosci's ADKAR Model and the Prosci 3-Phase Process.
• Familiarity with project management approaches, tools, and phases of the project lifecycle.
• Experience with large-scale organizational change efforts.

Benefits

• Competitive compensation packages
• Educational reimbursements
• Ongoing training courses
• Exciting career advancement opportunities
• Retirement options