Change Management Engineer NEW

Cdo Technologies - McConnell Air Force Base, KS

Full-time - Mid Level

McConnell Air Force Base, KS

Professional, Scientific, and Technical Services

About the position

The Change Management Engineer at CDO Technologies Inc. is a pivotal role that involves the documentation of all work and changes to configurations in appropriate systems. This position requires collaboration with various higher-level external service entities, including the Air Force Life Cycle Management Center (AFLCMC) and the ANG Operations Directorate, as well as stakeholders involved in broader Air Force IT initiatives. The ideal candidate will thrive in an environment that leverages technology and processes to create innovative and sustainable solutions, contributing to the company's mission of delivering superior customer service since 1995. In this role, the Change Management Engineer will be responsible for ensuring that all changes are documented accurately and that the processes align with ITIL best practices. The position demands a proactive approach to managing change within the organization, ensuring that all stakeholders are informed and that changes are implemented smoothly. The engineer will also be expected to maintain a high level of integrity and teamwork, embodying the Can Do attitude that CDO Technologies values in its employees. The successful candidate will have a strong background in IT, with a minimum of three years of related professional experience. They will be required to have completed an ITIL foundations course and hold an active ITIL Certificate or be willing to obtain one within 90 days of hire. Additionally, an active, FINAL SECRET security clearance is mandatory for this position, reflecting the sensitive nature of the work involved.

Responsibilities

• Document all work and changes to configurations in appropriate systems.
• Collaborate with higher-level external service entities such as AFLCMC and ANG Operations Directorate.
• Engage with stakeholders for greater Air Force IT initiatives.
• Ensure compliance with ITIL best practices in change management processes.
• Maintain accurate records of changes and their impacts on systems.

Requirements

• Minimum of three (3) years of related professional IT experience.
• Graduated from an ITIL foundations course and hold an active ITIL Certificate or earn one within 90 days of hire.
• Active, FINAL SECRET security clearance is required.

Nice-to-haves

• 3+ years of Change Management experience is preferred.
• Familiarity with the Remedy ticketing system is a plus.

Benefits

• Two medical plan options with a LiveHealth program for online doctor visits.
• Dental and vision insurance.
• Flexible Spending Account for medical or childcare expenses.
• 401(k) plan enrollment with the first paycheck.
• Company paid short- and long-term disability insurance.
• Life insurance coverage.
• Tuition reimbursement and professional development support.
• Certification reimbursements.
• Generous leave program including paid holidays, vacation, and sick leave.