General Dynamics - Falls Church, VA

posted 7 days ago

Full-time - Mid Level
Remote - Falls Church, VA
10,001+ employees
Transportation Equipment Manufacturing

About the position

The Change Manager for Electronic Health Records at GDIT plays a crucial role in supporting the Federal EHR Modernization program. This position involves leading change management processes, developing change management plans, and ensuring effective implementation and monitoring of changes within the organization. The Change Manager will work closely with various stakeholders to facilitate smooth transitions and maintain operational readiness.

Responsibilities

  • Developing Contractor Change Management Plan that aligns with the customer's PMO Change Control Plan.
  • Leading change management work streams with a structured methodology/process for PMO and Task Orders.
  • Coordinating change implementation, providing change monitoring, and completing post-implementation reviews.
  • Supporting preparation of operational readiness reports and reviewing operational readiness acceptance documentation.
  • Analyzing and processing complex engineering change requests (CRs) to determine their impact on the overall system.
  • Ensuring change control by reviewing design release documents for completeness and proper authorizations.
  • Providing guidance and training to managers, site leads, engineers, and network administrators regarding change management procedures.
  • Serving as GDIT Subject Matter Expert (SME) for Change Management for external requests and reporting.

Requirements

  • Bachelor's Degree in a related technical or clinical discipline, or equivalent experience.
  • 8+ years of experience with configuration management support, including designing and establishing Change Management programs.
  • Experience with process development and management.
  • Experience with configuration management tools.
  • Strong communication and presentation skills.
  • Strong attention to detail and highly organized.

Nice-to-haves

  • PMP Certification.
  • ITIL V4 Foundation or equivalent higher certifications.
  • Experience supporting multinational customers.
  • Experience utilizing change management tools such as Tableau, JIRA, ServiceNow, or SCSM.
  • Experience processing service request and change request tickets using SCSM/ServiceNow.

Benefits

  • 401K with company match.
  • Comprehensive health and wellness packages.
  • Paid vacation and holidays.
  • Paid parental leave.
  • Paid military leave.
  • Paid bereavement leave.
  • Paid jury duty leave.
  • Short and long-term disability benefits.
  • Life and accidental death insurance.
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