Change Manager (Exempt) (85A15E)

Mercy Health - Chesterfield, MO

Full-time - Senior

Chesterfield, MO

Ambulatory Health Care Services

About the position

The Organization Effectiveness Manager at Mercy is responsible for leading the planning and implementation of large-scale organizational effectiveness initiatives across the ministry. This role involves collaborating with Mercy leaders, Mission, Integrated Marketing, and other Human Resources colleagues to ensure that these initiatives align with the organization's mission and values. The OE Manager will perform their duties in a manner consistent with Mercy's Service Standards, focusing on enhancing organizational performance and effectiveness through strategic change management practices. In this position, the OE Manager will utilize their expertise in organization development and change management to drive initiatives that improve the overall functioning of the organization. This includes conducting research, analysis, and evaluation of both qualitative and quantitative data to inform decision-making and action plans. The OE Manager will also be responsible for developing and facilitating training programs, coaching change agents, and leading virtual meetings using technology such as WebEx to engage participants effectively. The role requires a strong leader who can build relationships and manage conflicts across various levels of the organization. The OE Manager will be expected to demonstrate superior organizational skills, project management capabilities, and excellent written and verbal communication skills. Additionally, the position may require travel up to 50% of the time, although this will not be routine.

Responsibilities

• Lead the planning and implementation of large-scale organizational effectiveness initiatives.
• Collaborate with Mercy leaders and other departments to align initiatives with the organization's mission and values.
• Conduct research, analysis, and evaluation of qualitative and quantitative data to inform decision-making.
• Develop and facilitate training programs for change agents and educators.
• Utilize technology to lead engaging virtual meetings and discussions.
• Manage conflicts and build relationships across various levels of the organization.
• Demonstrate project management skills to ensure timely and effective execution of initiatives.

Requirements

• Minimum of five (5) years of experience in Organization Development & Effectiveness and Change Management.
• Master's degree required; candidates currently enrolled in a preferred master's program will also be considered.
• Preferred education includes a Master's in Organization Development, I/O Psychology, HRD, Organizational Behavior, MBA, or related field with additional studies in OD.
• 7-10 years of applicable experience in change management.
• Change methodology certification is preferred.
• Strong research, analysis, and evaluation skills, both qualitative and quantitative.
• Ability to translate data into meaningful summaries that lead to action.
• Demonstrated facilitation and training skills, with experience coaching trainers and change agents.
• Superior organizational, written, and verbal communication skills.

Nice-to-haves

• Experience with WebEx and other virtual meeting technologies.
• Strong assertiveness skills for managing conflict in various situations.

Benefits

• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Vision insurance