Cisco - Milpitas, CA
posted about 2 months ago
The Change Manager for IT Collaboration Systems will lead change initiatives within the Webex Cloud Infrastructure Platform, focusing on the Webex Contact Center Enterprise product suite. This role is crucial for ensuring operational excellence by managing change processes, engaging with internal and external partners, and developing strategies that drive value and desired business outcomes. The Change Manager will assess impacts, coordinate changes, and facilitate communication across teams to ensure seamless service delivery.