The Change Coordinator position is a critical role within the Operational Change Management team, reporting directly to the Manager of Operational Change Management. This position is responsible for managing changes throughout the organization, ensuring that all changes are executed in a timely and complete manner. The Change Coordinator will oversee various aspects of the change management process, which may include updating procedures, revising process flows, and managing change records. The role requires a thorough validation process to ensure that all changes are accurately reflected in the applicable Risk and Control Matrices, as well as in the relevant procedures and process maps. In this role, the Change Coordinator will manage changes through their full lifecycle, from the initial intake of change requests to the hand-off to the post-implementation testing team. The position may also involve overseeing the assignments of junior Change Coordinators, acting as a representative of the Operational Change Management team in meetings with clients, vendors, and internal stakeholders. Effective communication with senior management and line-level managers is essential, as the Change Coordinator will document changes and report on operational changes to senior leadership. Additionally, the Change Coordinator will assist in training new Change Coordinators and collaborate with various departments, including Risk, Compliance, Legal, Technology, and Business Control Managers, to understand critical process junctures. This collaboration is vital for creating and updating process flows and procedures. The Change Coordinator will also participate in organizational change management initiatives, ensuring that all necessary actions related to changes are validated and approved by the appropriate stakeholders.