Change Manager (Strategic Initiatives)/Career Opportunity

$60,500 - $70,000/Yr

Chautauqua Institution - Chautauqua, NY

Full-time - Mid Level

Remote - Chautauqua, NY

Educational Services

About the position

The Change Manager at Chautauqua Institution plays a crucial role in developing and implementing change management strategies to support the organization's strategic initiatives. Reporting to the Manager of Strategic Initiatives, this position is responsible for creating change plans, managing internal communications, enhancing standard operating procedures (SOPs), improving training systems, and ensuring team adoption of new processes. The Change Manager will also measure and report on the success of project implementations, contributing to the overall goals of the 150 Forward Strategic Plan.

Responsibilities

• Conduct impact analyses to assess change readiness and identify key stakeholders, policy owners, and subject matter experts.
• Apply a structured methodology for SOP creation and maintenance and help create templates for use in all Institution-wide initiatives.
• Assist in creating, managing, and tracking project planning documentation, including project schedules, change management plans, and staff resource plans.
• Design and craft the development of internal communication plans, as well as relevant communications and training related to projects' impacts.
• Collaborate with internal stakeholders on business initiatives, resource planning, and special projects.
• Proactively identify and find creative solutions for complex business challenges.
• Run informational staff updates and training sessions for relevant staff identified in the creation of communication plans.
• Develop a deep understanding of the business and be a person who can help connect the dots between teams to identify areas for process improvement, efficiency, and collaboration.
• Improve the quality and methods by which staff is trained.
• Craft new policies related to data and business processes that change due to projects managed by this team.

Requirements

• Bachelor's degree in Business, Nonprofit, or Project Management, or a related field, or the equivalent combination of education and work experience.
• 3 years of project management experience with working knowledge of change/impact created by new initiatives and projects and their influence on organization operations and procedures and effective internal communication planning.

Nice-to-haves

• Master's Degree in Business, Nonprofit, or Project Management, or a related field.
• Certification or other demonstrated continuing education track in change management.
• Proven change management success in a cross-functional and dynamic work environment.

Benefits

• National health insurance network with Highmark
• Flexible spending (or health savings) account options
• Dental and vision insurance
• Complimentary life insurance
• Wellness incentives
• Employee assistance program
• Supplemental life insurance
• Long-term disability options
• Discretionary employer retirement plan contribution (recently 10% of gross compensation)
• $500 referral bonus for employee referrals
• Traditional Chautauqua gate pass for employees and their families