Change Manager

EisnerAmper Gulf Coast - Baton Rouge, LA

Full-time - Mid Level

Baton Rouge, LA

1,001-5,000 employees

About the position

The Consultant Manager - Change Management position at EisnerAmper involves leading client services related to change management. This role requires providing leadership and oversight, developing training content, and managing communication across various service lines and projects to address client needs. The position also focuses on building and maintaining client relationships, overseeing team member development, and contributing to firm initiatives.

Responsibilities

• Leads the development and delivery of group and individual trainings on complex topics.
• Plans, prepares, directs, and completes client engagements efficiently within allotted timeframes.
• Collaborates with program managers and clients to assess process risks and provide improvement recommendations.
• Creates and manages client proposals while maintaining existing client relationships.
• Oversees the formulation of training outlines and recommends instructional methods based on training needs.
• Directs the development of training aids including handbooks, models, multimedia aids, and tutorials.
• Coordinates administrative functions necessary for delivering and documenting training programs.
• Provides oversight of training and development programs, including instructional objectives and methods.
• Reviews and delivers team analysis on training and development needs for individuals and departments.
• Manages day-to-day activities of work product and ensures quality control of client deliverables.
• Develops new client relationships and expands existing ones through networking and participation in organizations.
• Monitors workload to meet billable hour expectations and performs timely reviews of work products.
• Sets direction for staff and resolves process issues presented by team members.
• Performs effective on-the-job training and demonstrates positive leadership skills.
• Completes staff evaluations and maintains required continuing professional education (CPE) for firm and licensing requirements.

Requirements

• Bachelor's degree in Accounting, Finance, Business, Economics, or a related field is required.
• Master's degree is preferred.
• Project Management Professional (PMP) certification is preferred.
• Minimum 7 years of related experience in consulting, advisory services, training, or change management is required.
• Minimum 3 years of supervisory and project management experience is required.
• Minimum 3 years of experience with instructional manuals and teaching platforms is required.
• Experience in business development and service line growth is required.
• Microsoft SharePoint experience is preferred.
• Strong project management skills with attention to detail and accuracy are essential.
• Excellent interpersonal, written, and verbal communication skills are required.
• Ability to work independently with minimal supervision and in a fast-paced environment.

Nice-to-haves

• Experience in teaching or academic settings is a plus.
• Familiarity with technologies and best practices for instructional design is beneficial.

Benefits

• 401(k) Retirement Plan
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Paid holidays, vacation, and sick time