Change Manager

$132,000 - $204,000/Yr

Ucsf Medical Center - San Francisco, CA

Full-time - Mid Level

San Francisco, CA

Hospitals

About the position

The Change Manager at UCSF's Program Management Office (PMO) is responsible for providing expert change management and project management services for the Flexible Work project. This role involves leading change management initiatives, applying structured methodologies, and collaborating with project managers to ensure effective integration of change management activities into overall project plans. The position is a full-time, 18-month fixed-term role with a hybrid work model, allowing for 50% telework and 50% on-site work.

Responsibilities

• Provide leadership and direction on change management for assigned projects.
• Apply a structured change management methodology, assess change readiness, conduct change impact analyses, and lead change management strategy development.
• Create and manage change groups/networks for projects as appropriate.
• Coach people managers, supervisors, and project leaders as appropriate.
• Collaborate with project managers to ensure integration of change management activities into overall project and program plans.
• Define and measure overall success metrics and monitor change progress.
• Support and enable the design, development, delivery, and management of key communications.
• Implement change management activities; collaborate with project team members and other stakeholders to ensure effective execution of change plans.

Requirements

• Bachelor's degree in Organizational Change, Business Administration, or related area and/or equivalent experience/training; advanced degree preferred.
• 5+ years of relevant experience and track record of providing change management services.
• Demonstrated knowledge of change management principles, methodologies, and tools.
• Advanced knowledge of the consulting process to effectively lead engagements from inception to conclusion.
• Demonstrated advanced analytical, problem-solving, project planning, and implementation skills.
• Advanced knowledge of project management principles, theories, and concepts.
• Ability to apply change management in implementing programs.
• Ability to establish and manage project change networks and governance groups.
• Excellent facilitation skills and ability to facilitate complex and controversial topics.
• Ability to assess needs and design services/programs to meet those needs.
• Demonstrated capacity to anticipate obstacles and plan for contingencies; demonstrated ability to determine relevance and prioritize tasks.
• Demonstrates skill in consulting with stakeholders at all levels.
• Ability to focus on priorities, strategies, and vision.
• Demonstrated ability to learn quickly, reason, synthesize, and generalize based on information obtained.
• Sound judgment, ability to draw unbiased conclusions.
• Ability to coach, facilitate, and influence people at all levels.
• Ability to persuade through both logic and appeal to positive motivations.
• Demonstrated ability to lead team with minimal input from supervisor.
• Ability to interpret and communicate, both verbally and in writing, complex information in a clear and concise manner.
• Superior written, verbal and presentation skills for influencing and facilitating sustained change.
• Demonstrates flexibility, adaptability, resilience, and perseverance.
• Demonstrated skill working as a team player and working collaboratively with and through others.

Nice-to-haves

• Procsi Certified Change Manager
• Knowledge of the organizational environment of higher education, large research universities, and/or academic medical centers.
• Demonstrated knowledge of Lean continuous improvement methodology to assess, design, and implement organizational improvements.
• Knowledge of management consulting field, theories, and models to assess, design, and implement customized, strategic organization interventions.

Benefits

• Full benefits package including health insurance, retirement plans, and paid time off.