Change Manager

ApTask - Los Angeles, CA

Full-time

Los Angeles, CA

Administrative and Support Services

About the position

The Change Manager is responsible for leading and managing organizational change initiatives within the company. This role involves planning, executing, and overseeing change management strategies to ensure seamless transitions with minimal impact on business operations. The Change Manager collaborates with various stakeholders to facilitate communication, training, and support throughout the change process. The position requires a proactive approach to managing change and ensuring that all employees are equipped to adapt to new processes and systems effectively. In this role, the Change Manager will develop and implement comprehensive change management strategies and plans that align with organizational goals. This includes identifying and analyzing stakeholders impacted by change and developing strategies to engage and communicate with them effectively. The Change Manager will facilitate workshops, meetings, and presentations to communicate change initiatives and gather feedback from stakeholders. The Change Manager will also coordinate and manage the execution of change initiatives, which may include process improvements, system upgrades, and organizational restructuring. They will oversee the creation and maintenance of change management documentation, including plans, reports, and progress tracking. Additionally, the Change Manager will develop and deliver training programs to equip employees with the necessary skills and knowledge for adapting to change, providing ongoing support and resources to help employees navigate challenges. Risk management is a critical aspect of this role, as the Change Manager will identify potential risks and resistance related to change and develop mitigation strategies. They will monitor and assess the impact of changes to ensure that objectives are met and adjust plans as necessary. Establishing metrics and key performance indicators (KPIs) to measure the effectiveness of change management initiatives is also essential, along with analyzing results and providing recommendations for continuous improvement. The Change Manager will work closely with project managers, senior leaders, and other departments to ensure cohesive and integrated change efforts, acting as a change champion and advocate for a positive change culture within the organization.

Responsibilities

• Develop and implement comprehensive change management strategies and plans to support organizational goals.
• Align change management initiatives with business objectives and project goals.
• Identify and analyze stakeholders impacted by change and develop strategies to engage and communicate with them effectively.
• Facilitate workshops, meetings, and presentations to communicate change initiatives and gather feedback.
• Coordinate and manage the execution of change initiatives, including process improvements, system upgrades, and organizational restructuring.
• Oversee the creation and maintenance of change management documentation, including plans, reports, and progress tracking.
• Develop and deliver training programs to equip employees with the necessary skills and knowledge for adapting to change.
• Provide ongoing support and resources to help employees navigate change and address any challenges.
• Identify potential risks and resistance related to change and develop mitigation strategies.
• Monitor and assess the impact of changes to ensure that objectives are met and adjust plans as necessary.
• Establish metrics and key performance indicators (KPIs) to measure the effectiveness of change management initiatives.
• Analyze results and provide recommendations for continuous improvement.
• Work closely with project managers, senior leaders, and other departments to ensure cohesive and integrated change efforts.
• Act as a change champion and advocate for a positive change culture within the organization.

Requirements

• Bachelor's degree in Business Administration, Management, Organizational Psychology, or a related field.
• Proven experience in change management, project management, or a related role.
• Strong understanding of change management principles, methodologies, and best practices.
• Excellent communication, interpersonal, and leadership skills.
• Ability to analyze complex situations, develop strategies, and implement solutions effectively.
• Proficiency in change management tools and software.
• Certification in Change Management (e.g., Prosci, ACMP, or similar) is preferred.

Nice-to-haves

• Master's degree or relevant certifications are a plus.
• Adaptable and resilient in a fast-paced environment.
• Strong problem-solving skills with a proactive approach.
• Ability to build relationships and influence others positively.
• Detail-oriented with excellent organizational skills.