Change Manager

$145,600 - $187,200/Yr

ApTask - Los Angeles, CA

Full-time - Mid Level

Los Angeles, CA

Administrative and Support Services

About the position

The Change Manager is a pivotal role within the organization, responsible for leading and managing various organizational change initiatives. This position requires a strategic approach to change management, ensuring that transitions are executed smoothly and with minimal disruption to business operations. The Change Manager will work closely with stakeholders across the organization to develop and implement comprehensive change management strategies that align with the company's goals and objectives. This includes planning, executing, and overseeing change initiatives, as well as facilitating communication and training to support employees through the transition process. In this role, the Change Manager will identify and analyze stakeholders affected by changes, developing effective engagement strategies to communicate the initiatives clearly. They will coordinate the execution of change initiatives, which may involve process improvements, system upgrades, or organizational restructuring. The Change Manager will also be responsible for creating and maintaining documentation related to change management, including plans, reports, and progress tracking. Training and support are critical components of this role, as the Change Manager will develop and deliver training programs to equip employees with the necessary skills to adapt to changes. They will provide ongoing support and resources to help employees navigate challenges that arise during the transition. Additionally, the Change Manager will identify potential risks and resistance to change, developing strategies to mitigate these issues and ensure that objectives are met. Performance measurement is another key responsibility, as the Change Manager will establish metrics and key performance indicators (KPIs) to assess the effectiveness of change initiatives. They will analyze results and provide recommendations for continuous improvement, ensuring that the organization remains agile and responsive to change. Collaboration with project managers, senior leaders, and other departments is essential to foster a positive change culture within the organization, making the Change Manager a vital advocate for change.

Responsibilities

• Develop and implement comprehensive change management strategies and plans to support organizational goals.
• Align change management initiatives with business objectives and project goals.
• Identify and analyze stakeholders impacted by change and develop strategies to engage and communicate with them effectively.
• Facilitate workshops, meetings, and presentations to communicate change initiatives and gather feedback.
• Coordinate and manage the execution of change initiatives, including process improvements, system upgrades, and organizational restructuring.
• Oversee the creation and maintenance of change management documentation, including plans, reports, and progress tracking.
• Develop and deliver training programs to equip employees with the necessary skills and knowledge for adapting to change.
• Provide ongoing support and resources to help employees navigate change and address any challenges.
• Identify potential risks and resistance related to change and develop mitigation strategies.
• Monitor and assess the impact of changes to ensure that objectives are met and adjust plans as necessary.
• Establish metrics and key performance indicators (KPIs) to measure the effectiveness of change management initiatives.
• Analyze results and provide recommendations for continuous improvement.
• Work closely with project managers, senior leaders, and other departments to ensure cohesive and integrated change efforts.
• Act as a change champion and advocate for a positive change culture within the organization.

Requirements

• Bachelor's degree in Business Administration, Management, Organizational Psychology, or a related field.
• Proven experience in change management, project management, or a related role.
• Strong understanding of change management principles, methodologies, and best practices.
• Excellent communication, interpersonal, and leadership skills.
• Ability to analyze complex situations, develop strategies, and implement solutions effectively.
• Proficiency in change management tools and software.
• Certification in Change Management (e.g., Prosci, ACMP, or similar) is preferred.

Nice-to-haves

• Master's degree or relevant certifications are a plus.
• Experience in managing large-scale change initiatives.
• Familiarity with Agile methodologies.