Hunt Military Communities - Washington, DC
posted about 2 months ago
The Change of Occupancy Maintenance (COM) Manager at Hunt Military Communities is responsible for overseeing all aspects of the Change of Occupancy Maintenance process at Bolling AFB Family Housing in Washington, DC. This role involves the accurate input of data into the company's system of record software, planning and scheduling both internal and contracted work, and coordinating seamlessly with the property management team to facilitate the move-out and move-in processes for residents. The COM Manager will work closely with the Maintenance Director to achieve the company's goals and performance metrics, ensuring that all operations align with Hunt Military Communities' standards and expectations. In this position, the COM Manager leads and manages the COM department, which includes negotiating trade contracts and service agreements, developing scopes of work, and creating or approving Purchase Orders in accordance with company policy. The manager is responsible for ensuring that all vendors meet the necessary insurance requirements before any work is performed and for ensuring timely payment to contractors upon completion of their work. The role also requires the scheduling of internal and contracted work associated with the COM process, utilizing Yardi software to accurately track all status, time, labor, and materials involved. The COM Manager is expected to review and update completed or planned work daily in Yardi, communicate adjusted timelines to both internal and external leaders, and ensure that data entry information is accurate and consistent with company policy. Identifying inefficiencies in the COM process that may delay resident move-ins or affect the quality of work performed is a critical part of this role. The manager must understand and achieve performance and financial goals, including meeting Performance Incentive Fee Metrics associated with the Change of Occupancy Maintenance process and customer service. Conducting inspections to ensure compliance with HMC standards of quality and timeliness is also a key responsibility.