Change/Release Manager - Remote!

$110,500 - $149,500/Yr

Unclassified - Amelia Court House, VA

Full-time - Mid Level

Remote - Amelia Court House, VA

10,001+ employees

About the position

The Change/Release Manager at GDIT will oversee the planning, coordination, and execution of software changes and releases. This role is crucial for managing complex change initiatives and ensuring the seamless delivery of solutions, while minimizing risks and disruptions to operations. The manager will develop and implement strategies for change and release management, collaborate with various teams, and lead Change Advisory Board meetings to align changes with organizational goals.

Responsibilities

• Develop and implement change and release management strategies that minimize risk and ensure successful deployment of new features and updates.
• Plan, coordinate, and oversee the execution of changes and releases across multiple environments, ensuring alignment with business priorities and minimizing disruption to operations.
• Establish and maintain a comprehensive change and release management process, including documentation, scheduling, risk assessment, impact analysis, and communication.
• Collaborate with development, QA, operations, and support teams to ensure all changes and releases are well-documented, thoroughly tested, and properly implemented.
• Lead Change Advisory Board (CAB) meetings to review, approve, and prioritize changes and releases, ensuring alignment with organizational goals.
• Monitor and report on change and release activities, providing status updates, metrics, and post-implementation reviews to stakeholders.
• Identify and mitigate potential risks associated with changes and releases, ensuring that all necessary controls are in place and compliance requirements are met.
• Drive continuous improvement initiatives by analyzing change and release management processes and implementing best practices.

Requirements

• 5+ years of experience in change and release management within a technology-driven environment.
• Strong understanding of ITIL framework, particularly in Change Management, Release Management, and Service Transition.
• Proven experience in coordinating and managing complex releases across multiple environments and teams.
• Excellent organizational, analytical, and problem-solving skills, with a keen attention to detail.
• Strong communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Experience with release management and version control tools, such as Jenkins, Git, or similar platforms.
• Ability to work in fast-paced environments and manage multiple priorities effectively.
• Familiarity with Agile methodologies and DevOps practices, including CI/CD pipelines.

Nice-to-haves

• ITIL v4 certification or equivalent in Change and Release Management.
• Experience with project management tools such as Jira, ServiceNow, or Remedy.
• Strong understanding of risk management principles and the ability to identify, assess, and mitigate risks associated with changes and releases.
• Experience in environments with strict data integrity, privacy, and compliance requirements.
• Knowledge of cloud platforms (AWS, Azure, GCP) and experience managing releases in cloud-based environments.
• Experience in developing and delivering training and documentation related to change and release management processes.

Benefits

• Full-flex work week to own your priorities at work and at home.
• 401K with company match.
• Comprehensive health and wellness packages.
• Internal mobility team dedicated to helping you own your career.
• Professional growth opportunities including paid education and certifications.
• Cutting-edge technology you can learn from.
• Rest and recharge with paid vacation and holidays.
• Challenging work that makes a real impact on the world around you.