Unclassified - Minneapolis, MN
posted 5 months ago
We are hiring for a day shift Customer Service Leader for our Chanhassen location at 530 West 79th Street (across from Chick Fil A and adjacent to the new Crisp & Green location). This is predominantly a Monday - Friday Day Shift position (7a-3p) with alternating Saturday shifts as needed. We are growing and looking to build our customer service leadership team! Come work for an exciting new franchise that is the fastest growing laundry & garment care brand in Minneapolis. We are seeking an ambitious and energetic customer service professional looking to advance their career with Tide Cleaners. In this role, you will be focused on front of house customer service, interacting with customers looking to drop off or pick up their clothes. Your #1 priority will be ensuring a positive customer experience for our Tide Cleaners' clientele. You must be great with customers, a natural conversationalist with a genuine desire to get to know our regular customers. At the same time, it will be helpful if you are computer savvy and a problem solver. Your duties will include introducing Tide Cleaners benefits to new customers, building customer loyalty through personalized service, resolving client issues and concerns in a professional, timely manner, maintaining a clean, organized & upbeat store environment, and managing your day, night and weekend customer service staff. We will provide you with hands-on Tide Cleaners training and all of the tools you need to be successful and advance in our company. Our stores are clean, bright & fresh! Our process is completely non-toxic using Green Earth dry cleaning technology (and Tide/Downy products).