Chemical Support Engineer

About the position

As a Chemical Support Engineer, you will be the primary support for your district to ensure treatment chemicals and equipment are used effectively, economically and safely at accounts within the district. You will also assist and work alongside sales account managers with the design and implementation of treatment programs.

Responsibilities

• Routine service visits and testing as required to ensure safe and effective treatment programs within the pulp and paper industry.
• Update databases with each service visit and generate weekly service reports as required.
• Assist with technical issues at customer sites, brings any issues to the customers attention and puts together a plan for corrective action – ensures the sales account manager is kept informed.
• Look for growth opportunities at existing customers and assist with growth opportunities at prospect accounts as required.
• Assist with data analysis on program performance.
• Routine monitoring and maintenance of feed equipment as required.
• Participate in technical training opportunities for advancement of skills and knowledge.

Requirements

• Bachelor’s Degree (Science or other technical degree). Would consider experience in lieu of a technical degree.
• Solving complex and non-routine technical problems.
• Strong relationship management skills.
• Industry and customer literate, or ability to pick up industry and Solenis technologies quickly.
• Drive for results; proactively addresses complex issues.
• Fluency in Microsoft Office (Word, Excel and PowerPoint).
• Must live within 45 minutes of customer; Saratoga, NY (general area).
• Must be able to pass a criminal background check, drug screen and physical.
• Must have a Valid Driver's License and Motor Vehicle Record.

Benefits

• Continuous professional development with many opportunities for growth.
• Recharge with 3 weeks of vacation and 3 additional floating holidays.
• Competitive Base Salary, Incentive Plan and Annual Merit Increases.
• 401(k) w/ match.
• Relocation assistance.
• Company Vehicle, Laptop, Phone.