Chief Administrative Office Coordinator

$52,686 - $90,626/Yr

State of Utah

Full-time - Mid Level

Executive, Legislative, and Other General Government Support

About the position

The Utah Department of Transportation (UDOT) is actively seeking a qualified individual with strong team coordination skills to assume the role of Chief Administrative Office Coordinator (Agency Information Security Officer I). This position is crucial in coordinating agency efforts regarding records request denials, information access appeals, risk assessments, business plan development, training compliance, and performance evaluations directed by the Chief Administrative Officer (CAO). The Chief Administrative Office Coordinator will provide support to strategic initiative updates, track and monitor the implementation of division business plans, and ensure compliance with Utah's Government Records Access and Management Act (GRAMA). This role involves performing a variety of security and sensitive records tasks dedicated to safeguarding sensitive information, thereby supporting the role of the Agency's CAO. The responsibilities of this position include ensuring efficient communication and handling of GRAMA appeals within UDOT, monitoring compliance with GRAMA appeals, coordinating CAO reviews of fee waivers or denial of records requests, and developing standard procedures for appeal-related briefings for the CAO's review. The Coordinator will also be responsible for coordinating legal counsel hearings and appeals as needed regarding GRAMA, managing calendars and scheduling appointments related to appeals activities, and tracking appeal-related milestones. Additionally, the role involves summarizing, logging, and tracking outcomes of appeal processes, developing visual analytics on performance and risk items, and assisting in tracking compliance with agency policies and Utah State Code. The Coordinator will prepare business plan operations analysis and reports, evaluate risk assessments, and make recommendations for training or improvements, while also supporting business plan development for Technology and Innovation Divisions and measuring division improvements and accomplishments.

Responsibilities

• Coordinate agency efforts regarding records request denials and information access appeals.
• Monitor compliance with Government Records Access and Management Act (GRAMA) appeals.
• Coordinate CAO review of fee waivers or denial of records requests.
• Develop, standardize, and prepare appeal-related briefings for CAO's review.
• Coordinate legal counsel hearings and appeals as needed regarding GRAMA.
• Coordinate calendars and schedule appointments relating to appeals activities.
• Monitor and track appeal-related touchpoints and milestone activities.
• Summarize, log, and track end-point outcomes of appeal processes.
• Schedule reviews in appeals process protocols.
• Develop visual analytics on performance and risk items.
• Assist in tracking compliance with agency policies and Utah State Code.
• Prepare business plan operations analysis and reports.
• Evaluate risk assessments and make recommendations for training or improvements.
• Coordinate performance initiatives review and evaluations.
• Support business plan development for Technology and Innovation Divisions.
• Measure and track division improvements and accomplishments.

Requirements

• Experience related to information security and administrative compliance.
• Prior work history ensuring compliance with state, federal, and agency standards regarding policies and guidelines.
• Demonstrated abilities to maintain confidentiality in all matters pertaining to information requests, data reviews, GRAMA appeals, and agency reviews actions.
• Strong technical understanding of information and the ability to review and write technical documents.
• Experience identifying inappropriate activities, data requests, or records access.
• Experience in development of business plans, updating strategic documents, and analyzing divisional performance metrics.

Benefits

• Full benefits package including health and retirement benefits.
• Positive work-life balance.