Krause Group - Des Moines, IA
posted 1 day ago
About the position
At Krause Group, our ambition is to build an entrepreneurial, global portfolio of dynamic brands businesses enhanced by the power of purpose to deliver positive social impact and profit. We are committed to creating a sustainable future through our diversified portfolio, embracing innovation, and leading with integrity. We value agility, courage, a growth mindset, inclusion, integrity, and a community-focused approach. Our mission extends beyond achieving financial success. We are dedicated to making a significant impact on society and the environment, guided by our strong belief in corporate social responsibility (CSR) and our sustainable development goals (SDG's). The Chief Administrative Officer (CAO) is an executive leader, entrusted with the comprehensive oversight and management of the organization's shared service functions, which are foundational to enabling execution in our brands. This dynamic role is critical in driving operational excellence, ensuring seamless alignment with the company's strategic objectives while providing exceptional services to our portfolio of brands. We seek a visionary and results-driven CAO who thrives on agility and service improvement and is committed to empowering our teams to excel in serving our family of brands. We operate in a center-led operating model.
Responsibilities
- Oversees the daily operations of all shared services functions, ensuring efficiency, effectiveness, and alignment with our objectives.
- Provide strategic direction to leadership and other associates within the shared services functions.
- Foster a collaborative, innovative, and inclusive work environment that encourages the development of high-performing teams.
- Serve as a senior team member of Krause Group, representing our purpose, mission, vision, and values to positively contribute to company culture.
- Act as a key decision-maker in regard to shared service-related matters on behalf of the Founder and CEO.
- Collaborate with the executive team to develop and implement strategies that drive organizational growth and sustainability.
- Evaluate and optimize brand processes, leveraging technology and best practices to enhance operational efficiency.
- Drive continuous improvement initiatives within the shared services function to achieve operational excellence and cost-effectiveness.
- Ensure that the shared services team delivers high-quality support to all brands, meeting service level agreements (SLAs).
- Manage the annual operating plan for the shared services function, ensuring financial responsibility and alignment with our overall financial goals.
- Serve as a liaison between the shared services function and other brands, fostering strong relationships and effective communication.
- Represent the organization in external meetings, conferences, and events.
- Engage with key stakeholders, including associates, partners, and community leaders, to promote our values and mission.
Requirements
- Minimum of 7 years of experience in a senior leadership role, preferably in a shared services or operational capacity.
- Demonstrated experience managing multiple brands within a parent company structure.
- In-depth knowledge of shared services models, including experience in centralizing functions.
- Demonstrated ability to lead large, cross-functional teams across multiple departments.
- Extensive experience in developing and implementing operational strategies that enable brand growth.
- Strong background in financial management, including annual operating plans (AOP) and long-range plans (LRP).
- Ability to navigate complex organizational structures and dynamics.
- Excels in environments characterized by volatility, uncertainty, complexity, and ambiguity.
Nice-to-haves
- Fluency in Italian preferred.
- Ability to travel internationally up to 15% of the time.
Benefits
- Equal Opportunity Employer building a culture of equity and inclusion.
