Providence - Polson, MT
posted about 2 months ago
The Chief Administrative Officer (CAO) is a pivotal leadership role within the healthcare sector, specifically tailored for seasoned professionals with extensive experience in critical access hospitals, acute care facilities, or rural healthcare settings. This position demands a leader who not only understands the unique challenges and opportunities presented by these environments but also excels in building trust and fostering collaboration among diverse communities. The CAO will leverage their operational and financial acumen, along with exceptional communication and advocacy skills, to drive performance improvements and advocate for the needs of both the hospital and the community it serves. Living in and actively participating in a small, rural community is essential, as is possessing the cultural sensitivity necessary to thrive in such an environment. The CAO is expected to be a decisive and transparent leader, passionate about making a positive impact on the lives of patients, staff, and the broader community. Reporting directly to the Service Area Chief Executive (CE), the CAO will provide leadership, direction, planning, and oversight of operational matters for the ministry. This role is integral to the ministry's executive team and involves high-level administrative oversight of daily operations at the medical center. Key responsibilities include ensuring quality and safety in patient care, engaging caregivers and providers, and enhancing the overall patient experience. The CAO will monitor, assess, and enhance operational processes to meet medical center objectives and metrics, lead initiatives aimed at improving resource management and stakeholder satisfaction, and maintain accountability for the operating budget and staff productivity. The CAO will also be responsible for establishing and maintaining relationships with both internal and external stakeholders, including caregivers, core leaders, physicians, and local government officials. This role requires a commitment to developing an organizational culture that promotes excellence and integrity while driving strategic alliances that create business opportunities. The CAO will lead the development and implementation of an integrated delivery system, ensuring that the organization’s vision is realized through effective strategic planning and execution. Overall, the CAO is expected to embody the mission and values of Providence Health and Services, promoting a culture of safety, quality, and continuous improvement throughout the organization.