Providence - Polson, MT
posted about 2 months ago
The Chief Administrative Officer (CAO) is a seasoned healthcare leader with a proven track record in critical access hospitals, acute care facilities, or rural healthcare settings. This role requires a deep understanding of the unique challenges and opportunities associated with these environments, as well as the ability to build trust, foster collaboration, and engage with diverse communities. The CAO will leverage strong operational and financial acumen, along with exceptional communication and advocacy skills, to drive performance improvement and advocate for the needs of the hospital and community. The successful candidate will be comfortable living in and actively participating in a small, rural community and will possess the cultural sensitivity necessary to thrive in a diverse environment. As a decisive and transparent leader, the CAO is passionate about making a positive impact on the lives of patients, staff, and the community served. Reporting to the Service Area Chief Executive (CE), the CAO provides leadership, direction, planning, and oversight of operational matters for the ministry. The CAO is the key leader for the ministry and is a member of the MT service area executive team. This position involves high-level administrative oversight of the medical center's daily operations, ensuring quality, safety, caregiver engagement, and patient experience. The CAO will monitor, assess, and enhance operational processes to achieve medical center objectives and metrics, lead initiatives that improve resource management, quality of care, safety, and overall stakeholder satisfaction. Additionally, the CAO is responsible for the overall operating budget performance, staff productivity, key contracts, and operational accountability for select service lines in the MT service area. The CAO will establish and maintain relationships with both internal and external stakeholders, including caregivers, core leaders, physicians, and leadership with other ministries within the Montana Service Area, as well as local government officials and community organizations. The position contributes to the organization's key outcomes by developing an organizational culture that leads to ongoing excellence and effective growth while maintaining the highest integrity. The CAO will build strategic alliances outside the organization to create business opportunities and execute business strategies, driving the organization to continuously enhance processes that sustain and enhance efficiency and effectiveness. The role also involves developing a long-range course of action or set of goals to ensure successful realization of the organization's vision, performing duties in a manner that reflects the Providence Mission, philosophy, Core Values, and behavioral standards.