Chief Administrative Officer

Commonwealth of Massachusetts - Boston, MA

Full-time - Senior

Boston, MA

Administration of Human Resource Programs

About the position

The Chief Administrative Officer (CAO) at the Committee for Public Counsel Services (CPCS) plays a crucial role in providing strategic support to the Chief Counsel in managing the agency's daily operations. This position involves overseeing various projects, implementing policies, and ensuring efficient operations while advocating for the rights of indigent clients. The CAO is responsible for coordinating communication between legal and operations staff, managing training initiatives, and facilitating the agency's strategic goals.

Responsibilities

• Overseeing and supporting agency operations, coordinating projects, and facilitating the creation and adoption of new policies and procedures.
• Overseeing agency projects and the Training Department, ensuring appropriate training is provided to all staff and the private bar.
• Managing the Private Attorney Outreach Partners who recruit private attorneys for various panels.
• Implementing the agency Staffing Plan, approving position postings and offers in coordination with HR, and tracking salary funding availability with the Finance Department.
• Supporting the development and implementation of strategic plans and agency goals.
• Overseeing crisis management and communication.
• Facilitating and implementing Chief Counsel directives, providing guidance and support to senior leaders.
• Performing other duties as requested or required.

Requirements

• Be a member in good standing of the Massachusetts bar with at least 7 years of legal experience or an equivalent combination of education, experience, and skills.
• 5 or more years as a manager supervising staff and/or operational units, or equivalent relevant experience.
• Access to a personal computer with home internet access sufficient to work remotely.

Nice-to-haves

• More than 7 years' experience representing indigent clients in one or more CPCS practice areas.
• Extensive knowledge of CPCS legal and operational systems.
• Demonstrated experience managing large scale projects and teams.
• Experience developing and delivering training.
• Excellent written and verbal communication skills.
• Demonstrated ability to lead teams and colleagues in a positive and professional manner.